Customer Ratings & Reviews
- Model:
- 77-84199
- SKU:
- 6470590
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the Symmetry Flex Series case offers good protection and a comfortable grip, fitting the phone well and being easy to install. Many appreciate its design and the way it feels in the hand, although some find the price high and the case adds a bit of bulk. A few customers noted concerns about the case's material quality and thickness. Overall, positive feedback on protection and fit outweighs concerns about cost and size.
This summary was generated by AI based on customer reviews.
Boot Black
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good case for your Z phone ******************************************
I would recommend this to a friendSamsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy case like the quality and protector ClearCase
I would recommend this to a friend- Cons mentioned:Case quality
Please help 0
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the worst otter box i ever bought. One piece of advice to go from 2-10 is use amolled glass instead of plastic. Id buy it no matter the cost
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you're disappointed with the material of your Symmetry Series case! We appreciate your feedback, and we'll be sure to let our design team hear your thoughts. If you run into any issues with your case, feel free to call us at 1-855-688-7269, and we can help out.
Best,
OtterBox Customer Service Team
Horrible phone case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is horrible. The case cracks at the corners and the plastic eventually breaks off at the crack. I recieved a replacement and the same thing happened.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear that both your original and replacement Thin Flex Series cases have suffered such damage while working to help keep your Galaxy Z Flip3 5G safe from harm. Is there any consistency in terms of what might have caused the cracking or where it's occurring?
Regardless, definitely give our friendly Otters a call at 1-855-688-7269 and we'll be glad to help get another case in the works to restore maximum protection!
Best,
OtterBox Customer Service Team
- Cons mentioned:Case quality
Opened and Used
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sent me an opened and used product, the case arrived with scratches, fingerprints and some sticky substance all over the case. This has been the 2nd item I’ve ordered from bestbuy that’s come this way, I’ll stick to eBay and Amazon now in the feature. I’ll return this case as soon as im back state side again. I’ve seen other people say the case is nice but my review i guess is on bestbuy service
No, I would not recommend this to a friend - Cons mentioned:Price
Nah, don't buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bulky, no hinge protection, overpriced, smudges and scratches, weird aesthetic (to me), nothing good here
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series Flex! We appreciate your feedback about the edges of your case and the coverage it provides along with the smudges and scratches you're seeing, and we'll be sure to let our design team hear your thoughts. If you run into any other issues with your case, we do have a great warranty, so feel free to call us at 1-855-688-7269, and we'd be happy to get you taken care of with a replacement case.
Best,
OtterBox Customer Service Team
Zflip
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but i ordered a case for my zflip. Not zflip 3. The front cover is different and side buttons dont line up!!!
No, I would not recommend this to a friendDon’t like it.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like it. It only lasted a week and then it kept falling off.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there, Chris! We apologize for any trouble you've had with the Symmetry Series Flex case for your Galaxy Z Flip3 5G. We know that you expect better out of your OtterBox, but this is definitely unexpected. We'd like to see what we can do to make things right by you under our fantastic product warranty though. Just give our awesome Otters a ring at 1-855-688-7269 and they'd be more than happy to look into your case replacement options with you.
Best,
OtterBox Customer Support
Second phone first one messed up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good first one was defected had to switch for a new one same kind of phone though only had this one now 4 days
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that your first Symmetry Series Flex was giving you some troubles! We're glad your new case is performing better. If you run into any other issues with your OtterBox, please don't hesitate to give us a call at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Just ok.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really what I was looking for. Does not have protection on the screen side.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series Flex case! We appreciate your feedback, and we'll be sure to let our design team hear your thoughts. Rest assured, that case has been through hundreds of hours of design testing to ensure it will provide your phone with the protection OtterBox is known for. If you do end up running into any issues with your case, we have a great warranty, so feel free to give us a ring at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
button touchy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has tendency to turn volume down when the screen is being used
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hmm, that doesn't sound right. Is there any chance you're holding the Otter/Galaxy combo right at the volume control spot when engaging the display? If not that, let's take things from the top with a brand-new warranty replacement to see if it's just something wonky with your particular case. Just ping our friendly Otters through the link below or at 1-855-688-7269 and we'll be glad to help get one in the works!
https://www.otterbox.com/en-us/warranty-begin
Best,
OtterBox Customer Service Team
Case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt do much to protect screen just the outside.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Flex Series case! ! Rest assured, that case has been through hundreds of hours of design testing to ensure it will keep your phone safe with the drop protection OtterBox is known for. If you do run into any issues with your case, feel free to call us at 1-855-688-7269, and we can get a warranty claim started for you.
Best,
OtterBox Customer Service Team
- Cons mentioned:Case quality
Trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is not worth for 70. It is trash do not buy it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series Flex! We'd love to hear more detailed feedback about your experience, so we can pass your thoughts up the ladder to our design team. Feel free to reach out to our helpful Customer Service Team at 1-855-688-7269, and let us know what went wrong!
Best,
OtterBox Customer Service Team
Case review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like it because i don't like how it is 2 separate parts.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that that you're not a fan of your Symmetry Series Flex! We appreciate your feedback about the design of your case, and we'll be sure to let our design team hear your thoughts. If you run into any other issues with your case, feel free to call us at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
- Pros mentioned:Design, Ease of use, Protection
An Otterbox Original
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned many flagships over the years, mostly from Samsung. There has always been an Otterbox case to accompany them. I was thrilled to discover Otterbox made a product for the ZFlip3 flagship as well despite the unusual design. So, the case has two pieces that attach to each screen side nicely. Despite the Onyx Black color design there is a see-through element allowing the phone's design to show as well which is nice. The material is premium both in feel and aesthetics, the standard expected with Otterbox. Personally I find the device easier to handle with the case and texting is smoother with two hands. There is some added bulk obviously, enough to call attention to it's presence which boosts confidence in damage prevention should an accidents occur, but not bulky enough for inconvenience.
I would recommend this to a friend Highly priced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very highly priced and no selection. Best buy needs to have more cases
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear you're feeling like the cost of the Symmetry Flex Series Case isn't quite in line with the value provided. Although it may not look like much, rest assured that we've put forth every effort—from design and materials to manufacturing and post-production testing—to ensure it'll be up to the challenge of helping to keep your Galaxy Z Flip3 5G safe from harm!
If we can ever be of any Otter assistance, just give us a call at 1-855-688-7269 and we'll always be happy to help!
Best,
OtterBox Customer Service Team
- Pros mentioned:Design
Truly Wonderful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Otter Symmtry Flex is better than anything before.
I would recommend this to a friend - Pros mentioned:Fit
PattiB
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is perfect for my needs. The color and fit are perfect.
I would recommend this to a friend - Pros mentioned:Fit
Love phone case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone case fits phone very well. I am very pleased with it.
I would recommend this to a friend - Pros mentioned:Ease of use, Fit
The best case out there
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best case for the Z Flip 3 5G even though I bought it from Verizon just want to share how much I like this case. Fit and feel great on the hands, easy install and remove.
I would recommend this to a friend