Customer Ratings & Reviews
- Model:
- 77-87371
- SKU:
- 6483452
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the Symmetry Flex Series case's protective qualities and how well it fits the Samsung Galaxy Z Fold3 5G. Many found it easy to install and use. However, some customers noted concerns about the case's durability and its added bulk. A few users experienced issues with the case's fit on the top half of the phone.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Fit, ProtectionCons mentioned:Thickness
Good if not interested in powershare
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits the phone well and offers good protection. The downside is that the cover is too thick to use powershare with galaxy watch.
I would recommend this to a friend - Pros mentioned:ProtectionCons mentioned:Case quality
A little thick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its alright i just hate that sometimes i struggle to click the power button because the case is thick but if you drop your phone often then you should definitely get this case
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Herrera! We are so sorry to hear that the power button area of the case is giving you difficulty. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
- Cons mentioned:Case quality
Ok case could have been constructed better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good solid case only downfall if the tape used to hold case on gets on phone and doesnt keep case securely on the phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, John!
We're sorry to hear that your Symmetry Series Flex isn't staying on your phone! This is certainly odd to hear, and we'll be sure to let our design team know about your experience. In the meantime, we have a stellar warranty, and we'd be more than happy to get you a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Z fold phone case
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not durable, broke quickly. Stylish and cute but protection is most important especially with the high cost of phones.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Oh no! We're so sorry to learn about your disappointing experience with the Symmetry Series Flex case for your Galaxy Z Fold3 5G. We're happy to hear the case has done its job in keeping your phone safe though. The good news is we have our fantastic product warranty in place to keep you covered when something unexpected like this happens. Please give our friendly Otters a buzz at 1-855-688-7269 and they'll be able to assist you with your warranty claim.
Cheers,
OtterBox Customer Support
Pardon the dust...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's serving it's purpose for protection, but the outer screen cover is failing after a very short amount of time (3 weeks at time of review). The adhesive that goes along the left side to keep it secured to the phone has filled with dust and slides, so it's not as secure as it should be. Speaking of dust, the rear clear side has exposed just how much dust the case lets in, and it's a lot. For the price, I was hoping for something more solid.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series Flex! It's certainly odd to hear that your case wasn't fitting properly. We'll be sure to get your feedback passed along to our design team. the good news is, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. Give us a call at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
- Cons mentioned:Thickness
It's do the job. but not the look
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its too thick to hold. Personally, Doesn't like it. Preferred different brand.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you're not loving your Symmetry Series Flex case! We greatly appreciate your feedback about the size of your OtterBox, and we'll be sure to let our design team know about your experience. We're sad to hear that you prefer a different case, but we hope you choose to give us another chance in the future.
Best,
OtterBox Customer Service Team
Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hate and love relationship. It only cover one side and not the other
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Sorry to hear your Otter experience with the Symmetry Flex Series case is falling somewhere in the cracks between love and hate. We'd certainly like to help push things more to the positive, but unfortunately, we don't currently offer any screen protectors for the Galaxy Z Fold3 5G.
We'll be sure to share your interest in that with our quality and design teams for their reference, and if we can ever be of any further assistance, just give us a call at 1-855-688-7269 and we'll always be happy to help!
Happy Holiday Season,
OtterBox Customer Support
Not up to par with other products by same company
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as protective as needed. Case does not prevent phone from slipping or sliding on surfaces. Not at the price
No, I would not recommend this to a friendNot an Otter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a true Otterbox in the sense that it really has no bulk to protect screen in my oppinion.
No, I would not recommend this to a friendJust OK
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great however, the two piece design does not remain attached securely.
I would recommend this to a friendThey did their best, but
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OtterBox did their best, but I don't like this case. It makes the phone feel more bulky, and harder to use. The phone already feels like a brick, and this case doesn't help the cause. It is not OtterBox's fault. Either way, I threw away the case. I need a slimmer case regardless of protection.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Grant!
We're sorry to hear about your disappointment with your Symmetry Series Flex! We appreciate your feedback about the size of your case, and we'll be sure to let our design team hear your thoughts. We're sad to hear that you ended up getting rid of your case, but we hope you choose to give us another shot in the future.
Best,
OtterBox Customer Service Team
Simple Phone Case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is okay but it is simply a case. There is no way to prop the phone up for tablet mode. If you need something to keep your phone protected and it is on sale, get this.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Reed! Thank you for your feedback. We always look to improve our cases thanks to feedback from our customers. If you are having problems with the case in the future, we have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Fold case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not have one in store. It was ordered for me by the store. Excepted a more secure cover from otter box. Does not protect phone edge or face.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you had anticipated different features from the Symmetry Flex Series case for the Z Fold 3 device. Please give our CS Team a call at 1-855-688-7269 if there is anything that we may assist with related to the case.