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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3766 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers admire the Symmetry Series Case's excellent protection and snug fit, frequently praising its quality and ease of use. Many appreciate the case's clear design and available colors, while some find it slightly bulky or lacking in grip. The case's scratch resistance is a point of contention for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 3,766 reviews
  • Rated 5 out of 5 stars

    Sparkle see through- surprisingly tough.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking yet tough. Two family members have the same Otter case and we love it. Mine saved my Iphone 11 that fell into a spa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outter-Box Strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought the OtterBox because of its toughness and slim design. The clear glitter case shows off my green apple iphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one just like this before. It worked like a charm, and it did its job. I wanted an upgrade because the other one got old and dirty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clear case was just what was needed for the Iphone. It allowed the color of the phone to show. The price was great and the speedy deliver was super.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality case. I’ve dropped my phone a couple of times, but it remains intact. The case is a little scuffed but it’s still holding well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in the stores stock. However, loved the case. Would have liked to get 2 glitter ones but the store only had 1. Expensive though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute and glittery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design and cute. I normally just get a solid color case. But the glitter case makes me feel super girly and I love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Otterly OK

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very good at protecting my phone if I drop it, and it is not slippery at all- easy to grip. However, the clear appearance yellowed after a short time.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Symmetry Series case! We greatly appreciate your feedback about the discoloration of your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so feel free to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Adorable yet tough

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case because it had adorable sparkles/glitter and my iPhone's color peeks through. So far it has done a fantastic job at protecting my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Purchased the purple iPhone and put this cover over it. You can see the purple and the glitter over it makes it stunning. I would purchase again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox phone case for the iPhone 11 is just what the doctor ordered. Excellent recommendation from Best Buy sales rep. Solid and sleek, not bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case to protect our teenager's phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this case for my son's phone. It looks great and we always have good luck with otterbox cases protecting our family's phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Cute!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone case its super cute with my lavender iPhone. I have a 3 yr old who loves to play games on my phone and I feel totally protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Sturdy case. It’s clear so shows off my red iPhone. Dropped it a few times already without any scratches cracks etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, otter box never disappoints. Almost two months old, still looks new, phones been dropped a couple times and this case does its job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box Cases are great. This one is nice. Perfect fit and they work real well. Can't beat the lifetime warranty. Get one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved, having his first iPhone the cover clear don’t hide the color of his phone. OtterBox is a awesome case with outstanding quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection without hiding the phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 for my kids' iPhones because they didn't want to hide the colors but I insisted on the protection only OtterBox gives. Now we're both happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was so attentive and nice. Sarah, Michael, Brian and Evan. They made a situation that was miserable so much better. One issue I had was that I had to pay for a new screen because it was cracked and then the phone still didn’t work. I had to pay another fee for my phone to be replaced. Seems if you are an apple care provider, the phone should be determined faulty and I wouldn’t have to pay for the screen and the replacement. Would that happen at an apple store?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cell protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like this cell phone cover. I purchased it for my wife and see has experienced how protective this cover is several times.

    I would recommend this to a friend