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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3766 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers admire the Symmetry Series Case's excellent protection and snug fit, frequently praising its quality and ease of use. Many appreciate the case's clear design and available colors, while some find it slightly bulky or lacking in grip. The case's scratch resistance is a point of contention for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 3,766 reviews
  • Rated 4 out of 5 stars

    Clear, but not thick enough!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 1 month. Not sure if will protect if drop. Needs to be thicker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sides are grippy, but the back is smooth and kind of slippery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does it job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Would highly recommend to everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case for the iPhone 11 and sturdy. Available in many colors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped my phone a few times and the case holds up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great durable case, however the back is super easily scratched

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap and pealing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always gone for a cheaper clear case for some protection without compromising the products looks. After having this one for only a couple, the coating on the back is starting to peak off the edges for some reason. I’ve never had one to ever do that before.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the damage to your Symmetry Series case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    iPhone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box are really good cases and last a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cute case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a cute phone case and my daughter loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very cute

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found myself liking the product and would recommend for anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Ok for my needs. I would recommend to others.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is aesthetically pleasing; however, I am not 100% confident it will protect the phone during a fall. I really wish they would come back with covers that are dual sided. Otter box should make a clear phone case in the defender series. Maybe they do, but my Best Buy isn’t carrying them.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear you're not feeling the faith with your Symmetry Series case! All of our cases go through hundreds of hours of design testing to ensure they will hold up to the challenges of your everyday life. Additionally, we don't currently have a clear Defender Series case, but we'll be sure to pass your feedback up the ladder to our design team. If you run into any other issues with your case, give us a ring at 1-855-688-7269, and we'll try to get you helped out!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    It’s Clear-

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects well and doesn’t seem to get scratched up so much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case for basic protection. Easy installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great case very light and thin. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case, serves it’s purpose.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this case, it’s sleek and serves its purpose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clear

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s clear the wife loves it! She wants to show off the red phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy on, and easy off.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it a week ago. No complaints. Easy to handle.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cover wish it had a front cover to help hold it in place

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All Glitter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GF loves this . Will reserve judgement as to how it holds up.

    I would recommend this to a friend
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