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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3766 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers admire the Symmetry Series Case's excellent protection and snug fit, frequently praising its quality and ease of use. Many appreciate the case's clear design and available colors, while some find it slightly bulky or lacking in grip. The case's scratch resistance is a point of contention for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 3,766 reviews
  • Rated 5 out of 5 stars

    Perfect for my iPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had good luck with Otterbox in the past and this is an attractive case for my new iPhone 11. I like the clear case with sparkles. I can see my iPhone color for the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good case. Holds up super well, even when I drop my phone. I’ve had this exact case before, and I was happy with it the first time too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for protection, drop proof approved!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing case, I just got the iPhone 11 about 3 weeks ago and I love that it’s see through and that it’s shock proof as well, it will protect your phone from a bad fall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my daughter a yellow phone because that’s her favorite color and this case let’s her see it and gives me peace of mind knowing it’s better protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case. Not only is it a protective case but I bought it for my daughters new iPhone which came in yellow and it showcased the color as opposed to hiding the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice, stylish case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking case - a little difficult to get it on but seems to fit well. I expect it will protect well as we've used OtterBox for multiple phones for our kids in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cases

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although these cases may not be trendy looking they will protect your device and save your investment I no longer purchase screen protectors because this case is my saver

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Scratches easily!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Otter Box clear case for the quality as well as the scratch resistant notation on packaging. I’ve only had it a week and the case already has several scratches. As long as it protects my phone, I suppose it is doing its job.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there!

      We're sorry to hear about the scratches on your Symmetry Series case! We definitely appreciate your feedback, and we'll be sure to get it passed up the ladder to our Otters in the case design lab. In the meantime, give us a call at 1-855-688-7269, and we'd be happy to look into your replacement case options.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Just enough sparkle

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the clear color of the case so I can see the color of the phone that I chose, but the sparkles in the case add an extra special dimension to the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case for matching a colored iPhone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being upset not finding a case to match my turquoise iPhone 11, I stumbled across this case. It has been dropped many times & has held up to protecting my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my oldest son this Otterbox case for Christmas. Otterbox is durable and made with the best quality. It fit perfectly! I’m happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box makes the most durable cases for cell phones. This one will not let you down in case of the occasional dropped phone. It definitely wont let you down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design of this case! It adds just the right amount of sparkle! I have dropped my phone many times and have had no issues with cracking the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. He is very happy with it. He has already dropped his phone a few times. Luckily it has saved his phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone fell off a rollercoaster and survived!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone flew off a fast moving roller coaster! No scratches on my phone and it works great! Super durable and I love that I can see the purple color on my phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this case for about a week and have dropped my phone numerous times with not a scratch on it or my phone. I really like it and I’m glad I made this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter clear Symmetry phone protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. I needed clear to show my new Red iPhone. Best Buy allowed me to turbot on first. This case was recommended for phone drops by Apple store also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected and pretty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case went on with a slight struggle, but fit perfectly and didn’t intrude upon the glass screen protector. The step-daughter liked the glitter

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox -Symmetry Glitter Case for IPhone 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. I've had Life Proof and Loopy cases in the past. This one is my new favorite. I've had it over a month. My phone is yellow, so I can't really notice any yellowing as suggested in other posts. Of course it gets fingerprints on it, after all, my fingers are all over it everyday. I don't even notice. The best part is the glitter, it's really highlighted and fun with the yellow phone. I've dropped it on ceramic tile kitchen flooring and garage flooring numerous times and have suffered no cracking or breaking. I have not tried to take the cover off as of yet, but why would I? Five stars!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pop socket too shallow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this only because the original case I bought at Best Buy was missing from the package. Once home I opened the pop socket and because it’s recessed into the case it doesn’t pop out as far. I can’t get a grip on the case so I hardly use the pop socket. Disappointed

    No, I would not recommend this to a friend