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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3766 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers admire the Symmetry Series Case's excellent protection and snug fit, frequently praising its quality and ease of use. Many appreciate the case's clear design and available colors, while some find it slightly bulky or lacking in grip. The case's scratch resistance is a point of contention for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 3,766 reviews
  • Rated 5 out of 5 stars

    Protection without hiding the phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 for my kids' iPhones because they didn't want to hide the colors but I insisted on the protection only OtterBox gives. Now we're both happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case for the new IPhone 11! Able to show off the amazing color of your phone while protecting it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved, having his first iPhone the cover clear don’t hide the color of his phone. OtterBox is a awesome case with outstanding quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Sturdy case. It’s clear so shows off my red iPhone. Dropped it a few times already without any scratches cracks etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is secure and looks nice. It's not too much glitter and isn't distracting.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Otterly OK

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very good at protecting my phone if I drop it, and it is not slippery at all- easy to grip. However, the clear appearance yellowed after a short time.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Symmetry Series case! We greatly appreciate your feedback about the discoloration of your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so feel free to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Holds up well for tween

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this case for a phone for my 12 year old. It has held up well so far. I might get the pop socket integrated next time for ease of use though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iPhone case! Not too much glitter and slides in and out of my pocket with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for Me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to find a case for an older phone, but found what I needed at Best Buy of course!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone case because it has a slight sparkle to it but is not over the top. It’s very fashionable and it’s a great brand to keep your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. I have dropped my phone multiple times and it has been completely safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great and so far I love it. I like that you can see the phone color through the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic but does the job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty simple, got it as a gift for my sister who likes simple stuff. Does it’s job to protect the new phone when accidentally dropped. Recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box Cases are great. This one is nice. Perfect fit and they work real well. Can't beat the lifetime warranty. Get one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cell protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like this cell phone cover. I purchased it for my wife and see has experienced how protective this cover is several times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my phone cause I have the absolute confidence in otter box symmetry series for many years. Never fails!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fit for iPhone 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pleased with this purchase. An inexpensive but fashionable case. It has a tighter fit than the Commuter case I previously purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clear case is good so you can enjoy the color of the phone you choose! I dropped my phone on the floor and didn’t break or scratch the phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been an otter box fan. They are very bulky this one gives the protection and allows to see the actual color of the phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was so attentive and nice. Sarah, Michael, Brian and Evan. They made a situation that was miserable so much better. One issue I had was that I had to pay for a new screen because it was cracked and then the phone still didn’t work. I had to pay another fee for my phone to be replaced. Seems if you are an apple care provider, the phone should be determined faulty and I wouldn’t have to pay for the screen and the replacement. Would that happen at an apple store?

    I would recommend this to a friend