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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3766 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers admire the Symmetry Series Case's excellent protection and snug fit, frequently praising its quality and ease of use. Many appreciate the case's clear design and available colors, while some find it slightly bulky or lacking in grip. The case's scratch resistance is a point of contention for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 3,766 reviews
  • Rated 5 out of 5 stars

    Great protection and style.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved this case. I gave it to her as a gift. She liked how the color of her new phone could be seen through the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone cover!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop my phone all the time and this cover is the best one I’ve found to protect my phone. Thank you Otter-box and BestBuy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Protection, But Skip the Clear

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In terms of physical protection for my iPhone, it is great and would get all 5 Stars. Otherwise, it has to be knocked down because clear cases just don't stay looking good. They yellow over time and look dirty and scratched. Dust and dirt gets trapped under all cases, but with the clear one, you can see it all which isn't great. If you love showing off whatever color of iPhone you purchased, then this is for you...as long as you take it off and clean it from time to time.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey, Kevin!

      We're sorry to hear about the discoloration and scratches with your Symmetry Series case! We appreciate your feedback, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so we'd be happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Sparkly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes my phone beautiful and sparkly. Plus it is lighter than my other otter box I have used in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case to protect my daughter’s new iPhone 11. She picked it out because she loved the glitter sparkle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luv the otterbox symmetry

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the otterbox symmetry. It slides in and out of the pocket nicely and offers decent protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gf loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gf loves it so much I ended up getting the same one love that I can see my phone. Get a zag screen glass protector too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife and she loved the case. She got to show off the actual color of her new iPhone due to the clear case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone Case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides excellent protection for my iPhone which tends to get treated a bit roughly. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case so far has kept my iPhone safe. Has a great feel and not too bulky like some of the other cases out there made by otter box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute phone cover for a teenage girl.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the glitter look with the Otterbox safety. This is the same case she had on her old phone. Wanted it again on the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glitter fir my Iphobe 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well on the phone but still able to put in back jeans pocket or in phone purse without difficulty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Creme de la Creme

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case ever is Otterbox Symmetry. So many drops and not a scratch on my phone in 2 years. Phone looks brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice look!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking case. Easy to use and the glitter is not overly done. You can still enjoy your phone color. Nice grip,too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case for a slim profile and light weight. I’ve used this case for 2 years and no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Perfect Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! Very durable, and I’m able to grip it well. Doesn’t make my phone feel bulky in my pocket either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice looking and sturdy case for my new iPhone. I would define to recommend it and will continue to use Otterbox products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case for the phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone needed a case. She wanted it clear. This item fit both criteria.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox does quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this got my daughters Christmas gift this year. Fits the phone snuggly and looks great. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The really like this cover because it was very easy to install on my new phone and it looks great and fits easily in my pockets.

    I would recommend this to a friend