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Customer reviews

Rating 4.7 out of 5 stars with 3766 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers admire the Symmetry Series Case's excellent protection and snug fit, frequently praising its quality and ease of use. Many appreciate the case's clear design and available colors, while some find it slightly bulky or lacking in grip. The case's scratch resistance is a point of contention for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 3,766 reviews
  • Rated 4 out of 5 stars

    iPhone case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my phone well. Screen protector, not so much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case, best buy matched pricing from competition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fitting phone case. Does not add much bulk to the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case for my XR iPhone. I like that ii is easy to clean or wipe down as well. Its see through/clear style makes it seem like it’s not even there. I’m happy with it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter iPhone 11 case review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Purchased this for iPhone 11 which is larger than my iPhone 8. That being the case, I didn't want a bulky case like my previous Otter box, so I chose this one. It's much less bulky than my old case but is still an Otter. I've only had it for a week but so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The OtterBox means protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the money spent on the best cell phone you can afford needs the protection of an OtterBox. Makes sense to invest to protect the investment in the phone. Safety also eliminates the inconvenience of the broken screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This screen provides good protection with good aesthetics

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is aesthetically pleasing; however, I am not 100% confident it will protect the phone during a fall. I really wish they would come back with covers that are dual sided. Otter box should make a clear phone case in the defender series. Maybe they do, but my Best Buy isn’t carrying them.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear you're not feeling the faith with your Symmetry Series case! All of our cases go through hundreds of hours of design testing to ensure they will hold up to the challenges of your everyday life. Additionally, we don't currently have a clear Defender Series case, but we'll be sure to pass your feedback up the ladder to our design team. If you run into any other issues with your case, give us a ring at 1-855-688-7269, and we'll try to get you helped out!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    It’s Clear-

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects well and doesn’t seem to get scratched up so much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality and looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone looks great with tris case and protected. Easy to clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets scratched so easily. But it works fine so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little getting used to, but I like the new phone. It has lots of great features. Only wish the side button was so sensitive because if I accidentally put my hand there, Siri asks "How may I help you?"

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone 11 case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color, case is pretty secure for IPhone 11

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clear

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s clear the wife loves it! She wants to show off the red phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok, but lacks better features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects the phone, but not as securely as the one on my previous phone. There is no built-in screen protector. You have to buy and install that in addition to this case for maximum protection. Also, the back of the case scratches very easily, which was disappointing.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that your Symmetry Series case isn't living up to your last OtterBox! We appreciate your feedback about the scratches, and we'll be sure to get it passed up the ladder to our design team. We don't have any cases for your device that include a built-in screen protector, but all of our cases are compatible with Amplify and Alpha Glass. If you run into any issues with your OtterBox, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great case for colored phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is great for anyone who has a colored phone. It allowed you to still see the fun color phone you picked, while adding a little extra to it with the glitter. Phone case is durable and protects phone from drops.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great case very light and thin. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Changed glass protector on iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glass protector on iPhone replaced- perfectly! This is the second time I’ve had it done at this store & they’re quick & professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case, serves it’s purpose.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this case, it’s sleek and serves its purpose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy on, and easy off.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it a week ago. No complaints. Easy to handle.

    No, I would not recommend this to a friend