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Customer reviews

Rating 4.7 out of 5 stars with 3766 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers admire the Symmetry Series Case's excellent protection and snug fit, frequently praising its quality and ease of use. Many appreciate the case's clear design and available colors, while some find it slightly bulky or lacking in grip. The case's scratch resistance is a point of contention for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 3,766 reviews
  • Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my daughter's first phone and she is happy with everything....this case works for her!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel and texture plus it does a great job of protecting my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality item! Not any concerns or problems to report.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. This is my second one I bought. After upgrading my phone I could not part with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 10 months this case has held up very well. Great case for the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend loves the case I bought for him, really made his birthday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister really like her case for her birthday and I would recommend this for others

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cute

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so far. Super cute and seems durable. I just hope it actually protects my phone. Haven’t had it for long but I love it so far.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Cilla!

      We're glad that you're loving your Symmetry Series case, but we're bummed to hear you're not fully confident with the protection it will provide! Rest assured, that case design has been though hundreds of hours of design testing to ensure your phone is protected from the abuses of daily life. Additionally, your case is backed by our stellar warranty, so if you run into any issues with your OtterBox, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    iPhone cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality for the price I paid, will buy it again and again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for colored Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my 12 year old with a red phone so the color wasn’t wasted. The defender covers every inch of the phone so there’s not much reason to have colors. This has been good for him so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy choice for my kid to get and enjoy having a big selection to choose from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like a Starry Night

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very nice paired with the Purple color phone! The sliver glitter makes it look like a starry night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case for Iphone 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this case for the IPHONE 11. Strong and Durable. OtterBox is the best on the market.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Strong and permanent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a strong case that protected phone when I dropped it, but it is impossible to take off without taking fingers with it

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your frustration with your Symmetry Series case! The good news is, we have a helpful tip for easier installation of that OtterBox. We recommend installing the case on the right corner first. Once your camera and power buttons are in the case, move clockwise, and insert the bottom right corner of the phone into the corresponding corner of the case, so that the right side of the phone is installed in your OtterBox. After, apply pressure to the bottom left corner then the top left corner. To remove the case, simply do these steps in reverse! If you continue to have issues, please don't hesitate to reach out to our Customer Service Team at 1-855-688-7269, and we can get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Nice and strong case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second OtterBox. I purchase one with my iPhone 6 and now this one for my new iPhone 11

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have used this brand before and does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter brand is what we have used on our other phones over the years and we never had a performance problem dropped the phone on all types of surface and never a cracked screen or phone case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very pretty case and feels very secure on my phone. I would recommend this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and strong case. Purchased this for my daughter’s iPhone, she loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this case for my daughters new iPhone 11. She loves it. It's already survived some drops!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable and attractive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's durable and the quality I've come to expect from OtterBox. I highly recommend their iPhone cases.

    I would recommend this to a friend