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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3766 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers admire the Symmetry Series Case's excellent protection and snug fit, frequently praising its quality and ease of use. Many appreciate the case's clear design and available colors, while some find it slightly bulky or lacking in grip. The case's scratch resistance is a point of contention for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 3,766 reviews
  • Rated 5 out of 5 stars

    Red phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glitter for my moms red phone- just great and looks perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast shipping

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item arrived two days sooner than what was promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast shipping

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item arrived two days sooner than what was promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I got for my daughter and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I was looking for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my phone perfectly. Has good corner protection

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tough, but not enough.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very protective, but it does not have any front face protection, like earlier models.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your frustration with your recent order! That Symmetry Series case has not historically included a built-in screen protector, though it is 100% compatible with Amplify and Alpha Glass. While our Defender Series cases used to include a screen protector, our engineers have found that built-in screen protection leads to an inferior interaction with the screen of your device. Having said that, we'll be sure to get your feedback passed along to our engineers. If you run into any other issues, feel free to call us at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    Good, not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It is a little slick. May need something to help increase the grip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute & sturdy the perfect combo! Price was great too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed is fast, battery last longer, camera is better, screen is bigger,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good rugged and tough case for iPhone 11

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good rugged and tough case for the iPhone 11 that holds up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not actually a clear case, but the thickness would hold the phone without damaging when fallen

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for screen protection. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best brand best product for Apple iPhone great look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone so easy to use. The service at Best Buy was fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusted brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trusted brand and great curb side pickup during these rough times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case works great and looks good. It’s a good simple strong case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is strong, light weight and great durability to i

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good! I recommend the product. very good! I recommend the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect case for a colorful phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so slim while being protective. And I love the sparkles!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Case!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best cases I have. Lasts a good while and can be replaced if needed. OtterBox continues to protect many of my devices.

    I would recommend this to a friend