Customer Ratings & Reviews
- Model:
- 77-62808
- |
- SKU:
- 6361902
Customer reviews
Rating 4.7 out of 5 stars with 3766 reviews
(3,766 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers admire the Symmetry Series Case's excellent protection and snug fit, frequently praising its quality and ease of use. Many appreciate the case's clear design and available colors, while some find it slightly bulky or lacking in grip. The case's scratch resistance is a point of contention for some users.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Sturdy case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case went on really easy and is super sturdy.
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® 11/XR - Black
I would recommend this to a friendRated 4 out of 5 stars
Clear case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek case that goes into my pocket easily. Durable and shows off my phone.
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® 11/XR - Clear
I would recommend this to a friendRated 5 out of 5 stars
yes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought it for my grand daughter, she loves it alot
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® 11/XR - Clear
I would recommend this to a friendRated 4 out of 5 stars
Great for the price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always got to love OtterBox. Simple and tour phone just snaps in. Very durable, drop phone plenty of times with no damage.
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® 11/XR - Black
I would recommend this to a friendRated 4 out of 5 stars
Shines bright like a diamond
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This makes your phone so glittery and pretty yet so simple not too much and overpowering! Too cute not to give a review
I would recommend this to a friendRated 4 out of 5 stars
I phone XR case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone case but a little pricey it seems for an I phone XR.
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® 11/XR - Clear
I would recommend this to a friendRated 3 out of 5 stars
Too Many Scratches
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case shows too many scratches. I expected a more scratch resistant case .
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® 11/XR - Clear
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Faith!
We're sorry to hear that you're not loving your Symmetry Series case. We appreciate your feedback about the scratches on your case, and we'll be sure to get your thoughts passed up the ladder to our design team. If you run into other issues with your case, please reach out to us at 1-855-688-7269, and we'd be more than happy to get you helped out.
Best,
OtterBox Customer Service Team
Rated 3 out of 5 stars
Glitter Fun!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I think the case is really cute. I bought it for my sister, and she loves it, but we noticed that pretty early on you could see scratches on the case. I would imagine it's just the type of material used (I've never had that happen with any other OtterBox cases I've owned). So, if a few small scratches don't bother you, I would recommend it.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Bryce!
We're sorry to hear about any disappointment with your Symmetry Series case! We appreciate your feedback about the scratches on your sister's OtterBox, and we'll be sure to let our design team know about your experience. In the meantime, if your sister runs into any other issues with her case, please don't hesitate to reach out to our helpful Customer service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Rated 4 out of 5 stars
Iphone 11 case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Case seems to be holding up, better than the screen saver! Happy with it this far!
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® 11/XR - Clear
I would recommend this to a friendRated 3 out of 5 stars
Misleading advertisement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it online read it worked for a XR. Which it does fit but the camera layout is different so the back of the phone is exposed. For instance XR has 1 camera and all others usually 3. The case has a cut out for 3. Be wary if you have a XR, if the back plate shatters apple charges 500 bucks. Get the right case for your phone!!
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® 11/XR - Clear
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear you're feeling pretty let down with the Symmetry Series Case you received in terms of the camera cutout not being a perfect match for your iPhone XR. Feel free to give our friendly Otters a call at 1-855-688-7269 and we'll be glad to help figure out the best path to get you set up with something that was made specifically for your device.
Best,
OtterBox Customer Service Team
Rated 4 out of 5 stars
Case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great case it’s hard to break my wife love it and I’m happy with my purchase
I would recommend this to a friendRated 4 out of 5 stars
Great case for older kids
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case would be perfect if it had the port covers other than that it does protect the phone as it states.
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® 11/XR - Clear
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're glad to hear that you're enjoying your Symmetry Series case! If you're looking for a slim, pocket-friendly case option that also has port covers, we'd recommend checking out our Commuter Series case, here: https://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-11-black/6361905.p?skuId=6361905
If you have any questions about that protection option, give us a ring at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Rated 3 out of 5 stars
it's a phone case
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It protects my kid's phone so when she drops it it bounces
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® 11/XR - Clear
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're glad to hear that your daughter's Symmetry series case is keeping her phone safe! If there's anything keeping this from being a 5-star experience, please don't hesitate to reach out to our helpful Customer Service Team through the link below.
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Rated 4 out of 5 stars
Good buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Have to wait until I drop it a few times to see if it was worth the price I paid! lol
I would recommend this to a friendRated 3 out of 5 stars
Will turn yellow sooner than later…
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE the look of this case. Super cute & love the Otterbox value & durability. What I DONT love is how the clear starts to yellow after just a month. I’ve owned this case several times and it happens every time. Impossible to clean & look new again. I’ve now stopped buying this case because of it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! We greatly appreciate your feedback about the discoloration of your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, if you currently have a discolored case, we'd be more than happy to get you a replacement OtterBox. Give us a call at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
Rated 4 out of 5 stars
Good product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Not a great value for the price. Still, Would purchase again and do recommend.
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® 11/XR - Clear
I would recommend this to a friendRated 4 out of 5 stars
Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item for my brother & he loves it. He dropped his phone a couple times but no damage
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® 11/XR - Black
I would recommend this to a friendRated 4 out of 5 stars
Good Case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can never go wrong with this item. Sturdy and trustworthy! Would always recommend!
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® 11/XR - Black
I would recommend this to a friendRated 4 out of 5 stars
new xr iphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.takes some getting used too. Now that I have I love the size and phone quality
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® 11/XR - Black
I would recommend this to a friendRated 4 out of 5 stars
Great protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection and very durable, good quality as always from otter box but wish it weren't so expensive.
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® 11/XR - Black
I would recommend this to a friend














