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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3766 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers admire the Symmetry Series Case's excellent protection and snug fit, frequently praising its quality and ease of use. Many appreciate the case's clear design and available colors, while some find it slightly bulky or lacking in grip. The case's scratch resistance is a point of contention for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 3,766 reviews
  • Rated 4 out of 5 stars

    Very good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case for the iPhone 11 and sturdy. Available in many colors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does it job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Would highly recommend to everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped my phone a few times and the case holds up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap and pealing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always gone for a cheaper clear case for some protection without compromising the products looks. After having this one for only a couple, the coating on the back is starting to peak off the edges for some reason. I’ve never had one to ever do that before.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the damage to your Symmetry Series case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    iPhone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box are really good cases and last a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cute case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a cute phone case and my daughter loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very cute

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found myself liking the product and would recommend for anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Ok for my needs. I would recommend to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case for basic protection. Easy installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cover wish it had a front cover to help hold it in place

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All Glitter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GF loves this . Will reserve judgement as to how it holds up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    East and durable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and durable, have the same case for 2 phones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great otterbox but the clear does show scratches very easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product it’s amazing and worth buying.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    If you want stars/sparkle this is it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great looking for a little bit. This is actually our 2nd one to purchase. The 1st one got really dark yellow, almost brown, on the outside. Then it finally cracked, so it was time for a replacement.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Symmetry Series case! We greatly appreciate your feedback about the discoloration of your case, and we'll be sure to get it passed up the ladder to our design team. If you run into issues like this in the future, we have a great warranty, so feel free to call us at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Great camera for beginners!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for beginners, although I'm not a beginner

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter box.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the durability especially with kids grabbing my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and sturdy case.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this case it’s cute and it is very durable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good case but this one was to replace one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case replaces one I bought a month ago. My wireless charger doesn’t work well with this case. After taking it off a couple of times, the action button on case broke off and made it hard to function. The the size and style but there is no better choice

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Symmetry Series case! While that case is compatible with Qi charging, there is some variation in the performances of different chargers, so another charger may give you better results. As for your damaged case, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Good phone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box symmetry series for iPhone 11 is easy to use.

    I would recommend this to a friend