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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3454 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Symmetry Series Case's protection, fit, and ease of use, frequently citing its lightweight design and good value. Many appreciate the case's slim profile and effective grip. While some users noted that the case may yellow over time and is not completely scratch-resistant, the positive feedback on protection and overall quality outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 3,454 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is excellent it protects the phone very well and I haven’t had any damage to the iPhone when I have dropped it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong, durable case for iPhone SE. It's the perfect protection for my device.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Repeat purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second symmetry case. Fits my holder perfectly.di not know though there is a lifetime warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    STRONG

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this case for my sons new phone, and it’s the best with all the drops he’s had, not even a slight defect on his phone after a year!

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    works well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get a case for daughter's new phone. Have otter box on my phone and it is a solid case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Scratch resistance

    Rated 3 out of 5 stars

    ok case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    scratches easily and it is a bit hard to remove, but seems to protect the phone just fine though it is a bit slippery to hold onto.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Tiller,

      We're thrilled to hear that your iPhone feels safe and secure within the stylish protection of the Symmetry! We apologize that it has gotten a little scratched up, and our awesome Otters would love to remedy this cosmetic casualty by hooking you up with a warranty replacement! Please feel free to give them a call at 1-855-688-7269, and they'll send out a new, flawless case in no time at all.

      If you're searching for a case with a bit more traction, so to speak, we would recommend the Defender series! The Defender has a rubber silicone component that wraps around the back and makes it a little easier to hold. Take a look by clicking on the following link, and let us know if you have any questions!

      https://www.bestbuy.com/site/otterbox-defender-series-case-for-apple-iphone-7-and-iphone-8-purple/6028051.p?skuId=6028051

      Regards,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great case for IPHONE 7The sales

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesclerk had to go to several racks before he found IPHONE cases. When found tried case on phone fit perfectly. Very happy with case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Very good protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very attractive and provides very good protection for your phone. I have given it 4 instead of 5 stars, though, because it is very hard to press the buttons. This may not be the situation for some people, but it was a struggle for me. Loved the protection, though.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone case that does not make your phone too bulky. The case is worth the price because it is reliable.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Does the job of protecting my phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case looks sleek, professional and has slightly raised bumpers to protect my phone. It does notadd builk to the phone, I like that.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Solid phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does the job well. I’ve dropped my phone on a number of occasions and so far...safe. Now that I’ve put that in writing, however...but so far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect phone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my iphone investment. Thanks to the Best Buy sales people.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case! It’s very durable my iPhone 8 has been dropped a few times but nothing happened to it. I love how simple this case is and it’s not bulky!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Solid case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best one I’ve had yet and I’ve tried a few other brands. A must have along with glass zagg screen protector

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great slim case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love otterbox cases, this one is great because it still gives you protection but in a slim profile.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Fits Perfectly to iphone8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new iphone8 from Best Buy and bought this case to go with it. The phone fits in it perfectly and seems to offer good protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Simple Yet Protective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves how she is able to see the actual phone (compared to the Otter Box Defender Series) and I love how it protects the phone. Sleek & stylish

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Hard case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great case to keep your phone safe if you drop it. It’s hard and sturdy. It’s also not as big and bulky as the other cases.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was prompt and the product was well packaged. I like how protected my iPhone 8 feels and it looks great. Not too bulky. After a week of use, there are some scratches on the glossy back cover which was expected, however, it doesn't look as sleek as it did on day one. Still, I'm pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Yes I know it is a great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great knowing you are buying something that will make your investment safe in case you drop it or it just falls out.

    I would recommend this to a friend