Customer Ratings & Reviews
- Model:
- 49680BBR
- SKU:
- 6028055
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the Symmetry Series Case's protection, fit, and ease of use, frequently citing its lightweight design and good value. Many appreciate the case's slim profile and effective grip. While some users noted that the case may yellow over time and is not completely scratch-resistant, the positive feedback on protection and overall quality outweighs these concerns.
This summary was generated by AI based on customer reviews.
- Pros mentioned:ProtectionCons mentioned:Color
Otterbox case for iPhone 8
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love otterbox cause the brand I can trust to keep my phone safe from falls. It’s tough and durable. The design is thin and sleek. The only bad thing I would say is that after awhile the clear color tends to fade and you have to purchase a new one.
I would recommend this to a friend - Pros mentioned:FitCons mentioned:Color
Expect more from Otterbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.iPhone 7 fits perfectly in this case. Burgundy color is different than other Otterbox series. However, the burgundy color seems to scratch easily just from holding it in your hand, even after just the first day. Little white specs that will not come off.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there Finn3385,
A speckled Symmetry case?! What a conundrum! We apologize that this is happening, and we assure you that your experience is not typical for OtterBox products. We would love to help with this cosmetic issue by sending out a warranty replacement, so please feel free to call our playful Otters at 1-855-688-7269, and they'll dive right in!
Best,
OtterBox Customer Service Team
- Pros mentioned:ProtectionCons mentioned:Color
Excellent phone protection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one purchased as the other one was also purchased for my other son. Seen it fall from their hands and protect the phones well. My son likes it cause it shows off the red color of his phone. Although I noticed my other sons phone case is discoloring.
I would recommend this to a friend - Pros mentioned:ProtectionCons mentioned:Color
Good quality case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case does the job to protect my phone, although after a while I noticed it starting to get a little yellow? I’m not sure if that was from use or it just yellowing in general. If you’re looking for a clear case, just beware of the possible yellowing that can happen!
I would recommend this to a friend - Pros mentioned:ProtectionCons mentioned:Color
Great case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality and very protective however it changed colors quickly. The clear turned yellow in color
I would recommend this to a friend - Pros mentioned:ProtectionCons mentioned:Color
Great Protection But Turns Yellow Eventually
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this case almost a year and the front rim is turning yellow. It does a great job protecting your phone. Wish I could find the same case but with the front rim black like for my first gen iPhone SE.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Great to hear the Symmetry Series case has your vote of confidence in terms of protection, though we were sorry to learn of the yellowing. Let's get that all cleared up with a brand-new warranty replacement, which we trust will keep your iPhone looking sharp while it's covered for safekeeping!
https://www.otterbox.com/en-us/warranty-claim
Cheers,
OtterBox Customer Service Team
- Cons mentioned:Color
Very pretty.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color and durability. The case color isn’t as vibrant as I’d like, being my only option was the black iPhone, but it’s good for now.
I would recommend this to a friend - Cons mentioned:Color
Good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has a good quality, providing a nice grip. However, like what many prior customers complained, the sides already showed a little tint of brownish color.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Liangy,
We're so sorry to hear this Symmetry Series case decided to turn colors on you!
Although protection is our priority, we understand how cosmetic complications can be discouraging. The good news is we have a great warranty and we would love to send you a brand-new case along with some great maintenance tips that should keep things looking crystal-clear for a long time to come. Please feel free to give us a call at 1-855-688-7269, and we'll get you back on track to stylish security!
Best,
OtterBox Customer Service Team
- Cons mentioned:Color
Great case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great case. My only complaints over time the clear color is turning yellow
I would recommend this to a friend - Cons mentioned:Color
Love the case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is nice for a few months but starts to turn yellow which sucks
I would recommend this to a friend - Pros mentioned:ProtectionCons mentioned:Color
Protective but... Yellow.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box has always had the most protective cases, and this one is no exception. However, the case turns yellow/brown around the edges. I got my case under a month ago and looking at it now it is two seperate colors!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there, Katie!
We're bummed to hear that the clear waters with your case have turned muddy! The good news is, we have a stellar warranty, so give us a ring at 1-855-688-7269, and our CS Otters can get that cleared right up for you!
Best,
OtterBox Customer Service Team
- Cons mentioned:Color
Great protection, not the best color.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This otterbox is slim, but the clear does not stay for long. Around the side of the phone the case turned yellow after a month or so. I tried to clean it, but it was stained. It was pretty disgusting to see that it was yellowing on the sides to be honest, just from normal use.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Amber06,
Uh oh, sounds like your Symmetry case had dreams of being a different color, and decided to go for it! Even though we're all about following your dreams here at OtterBox, we apologize that this is happening! Not to worry - our amazing Otters are ready to clean up this cosmetic casualty with a quick warranty claim. Just give them a ring at 1-855-688-7269, and they'll be happy to send you a spotless new replacement case in no time!
Cheers,
OtterBox Customer Service Team
- Cons mentioned:Color
Turned Yellow
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t use this case for long. Turned yellow a short time after I got it. I replaced it and didn’t look back. It’s been a couple years perhaps the product has been improved.
No, I would not recommend this to a friend - Cons mentioned:Color
Liked it ok
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We liked the case but it started yellowing on us. I prefer cases that aren’t clear but my daughter wanted this one to show her phone.
No, I would not recommend this to a friend - Cons mentioned:Color
Discoloration over time
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After about 3 months you might as well discard. It turns a dirty yellow color. Bleaching the case only melts it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about the discoloration with your Symmetry Series case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. The good news is, we have a great warranty, so please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
- Cons mentioned:Color
Discolored after a week
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yep, discolored ! Would not recommend ! Looks gross. Do not buy
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Lans,
Yikes, "gross" isn't exactly the look we’re going for! We apologize that your Symmetry is already discolored - here at OtterBox, we think you deserve to have a case that's stylish and protective all at the same time. Not to worry - our snazzy Otters will be more than happy to send a replacement case via the warranty. Please feel free to give them a quick call at 1-855-688-7269, and they'll outfit you with a new Symmetry in no time!
Regards,
OtterBox Customer Service Team