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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3453 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Symmetry Series Case's protection, fit, and ease of use, frequently citing its lightweight design and good value. Many appreciate the case's slim profile and effective grip. While some users noted that the case may yellow over time and is not completely scratch-resistant, the positive feedback on protection and overall quality outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 3,453 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect size.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never really wanted an OtterBox due to the large size. This is a perfect size case. It’s also very comfortable to hold.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect case for my iPhone 7.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, well priced, quality product. The case is an easy to fit for my phone and feels comfortable in my hand.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case to protect phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case to protect new iPhone SE. Clear case allows me to see red color of phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fit is a little Tight But Looks Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit is pretty Tight at first but love the look and feel of the case!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Does the job!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is made well and protects all corners. Love that the clear allows me to see my rose gold phone color.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good basic case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace my son’s case. He likes the case and it has protected his phone in the field.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you purchase an expensive iphone for your teenager, you want something that protects ot well. This product does that.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Really should be 5 ⭐️‘s, but it gets 3 ⭐️

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so proud of my new case! The phone fit perfectly. It was everything i ever would expect from Otterbox. Im cruising along looking at it. Its clear to show of the red iPhone i got. Later that night i went to take a screenshot. The button on the side wasn't cooperating. The home button was fine, but it seemed that neither would sync up. Finally it worked! My first screenshot. I thought that after a few uses the case would be broken in. Almost three weeks, and its disappoitingly still hard to-take a screenshot. Im thinking i need to return it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Lakway07,

      We're sorry to hear you had some difficulty working the buttons on your case. Oftentimes, it can take a little time and use for that area to soften up just a bit. It doesn't sound like that's the case for you though. Please contact our wonderful Customer Service Team for assistance with a replacement! You can reach out to them through our website under the Support tab.

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good protection for your phone will recommend to e

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for your phone will recommend to everybody

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy Otterbox products. Any others that I’ve bought in the past have never measured up.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Right on

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my iPhone se 2020 perfectly. Hope to never have to put it to the “test”.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    perfect for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this case is clear so you can see the color of the phone while protecting it and she loves that its not bulky like others

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the case--delivered fast and looks great hope I don't need to know how well it protects

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best clear case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like to show off your new phone. This is the case for you.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    It’s not bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like my phone to be super big after I put a cover on it but I want it protected too. This works great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This clear Outer Box phone case is great for protecting my Iphone. It protects my phone all around from drops.

    I would recommend this to a friend
  • Cons mentioned:
    Scratch resistance

    Rated 4 out of 5 stars

    Nice case that shows off phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks sharp. Only negative is that minor scratches easily accumulate on the back of case. Easily visible when light hits it kinda like scratches in paint from a bad wax job.

    I would recommend this to a friend
  • Cons mentioned:
    Color

    Rated 3 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a good quality, providing a nice grip. However, like what many prior customers complained, the sides already showed a little tint of brownish color.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Liangy,

      We're so sorry to hear this Symmetry Series case decided to turn colors on you!

      Although protection is our priority, we understand how cosmetic complications can be discouraging. The good news is we have a great warranty and we would love to send you a brand-new case along with some great maintenance tips that should keep things looking crystal-clear for a long time to come. Please feel free to give us a call at 1-855-688-7269, and we'll get you back on track to stylish security!

      Best,
      OtterBox Customer Service Team OtterBox

  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Excellent cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this cover as it isnt very bulky but still sturdy to prevent any damage to the phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Clearly Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter Box provides great protection for the iPhone. It looks great and feels comfortable. It does the job.

    I would recommend this to a friend