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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3453 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Symmetry Series Case's protection, fit, and ease of use, frequently citing its lightweight design and good value. Many appreciate the case's slim profile and effective grip. While some users noted that the case may yellow over time and is not completely scratch-resistant, the positive feedback on protection and overall quality outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 3,453 reviews
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    I Can See my RED Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I wanted to be able to see my new red phone. The problem, is that after I purchased my daughter showed me how hers is turning yellow after about a year. So, it looks good now, but... I also haven't had it long enough to know how it will protect my phone. Again, daughter's is holding up well.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the discoloration with your daughter's case! Did you know we have a great warranty? If your daughter reached out to our Customer Service Team through the link below, we'd be more than happy to look at her replacement case options.

      Contact us: https://www.otterbox.com/en-us/support

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great case for all industries

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I have the same case for our phone, she is a stay at home mom of four and I an industrial electrician. Our phones both take a beating, from kids to drops off ladders. Both phones have held up damage free thanks to this case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple case. Serves its purpose.My 12 yo has it on her iphone7 and it’s not broken so i guess it works.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very protective case, only problem in my opinion is that the lock button is very stiff and hard to press.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otterbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cases for protecting your phone otterbox is the only brand I buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a soft silicone case before and loved it. This was going to replace it for my new phone. I had an elastic finger sling on the back of my former case. I hadn’t planned to put one on this case. I don’t have a good grip so Best Buy very easily let me return it. I have my eye on a different otter box. If you carry a purse or are comfortable with your phone in your pocket, this case would be great for you. I swear they bounce!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Decent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case works well for my work phone. I don’t worry about dropping it and know I’m protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this case - 2nd time I bought this same one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case - 2nd time I bought it - love the clear - my red phone shows thru -- also I can put "contact/call this number in case you find this phone" label on the back of my phone shows thru the case -

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Invisible Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! My third time buying this case... it’s basically invisible. The only con is that over time the silicone(?) on the sides will yellow. I’ve never had one break, just replaced when it eventually discolors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent case for my iPhone 8. The case is slim. Case covered the back and edges perfect. This design does not have screen protection. Camera lens, silnence switch, and charging port are open. Not the heavy duty protection of some otter boxes but great for normal use.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Insurance without monthly premiums

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to protect your device from drops. Protects great and prevents trips to repair stores.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Impressed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice case. I am very happy with my purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Protects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son who dropped his phone. Now with this on his phone i don't worry as much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case. Side button a bit hard to press. Design appears to be sturdy,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the money would purchase again Great service in store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid simple case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case. It is a clear rubberized plastic so it will give your phone some shock absorption. Be warned that this is the budget airlines of otterbox cases. It will protect your phone but do not expect it to be a defender for a lesser price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For years I have utilized the Otterbox brand to protect all of my phones as well as my family. The phone is tightly sealed and by the time it’s me to trade in the phone or pass it on the phone is still in mint condition.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and feels good, soft on the side and has a hard back phone still fits well in my pocket

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good clear case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trusted brand and it’s clear. Exactly what I was looking for. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent case choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter's phone because I have always been satisfied with otter box products. We travelled through Europe and she dropped her phone several times with no problems. Without this case I'd have a really unhappy teenager and big bill to pay.

    I would recommend this to a friend