Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3453 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Symmetry Series Case's protection, fit, and ease of use, frequently citing its lightweight design and good value. Many appreciate the case's slim profile and effective grip. While some users noted that the case may yellow over time and is not completely scratch-resistant, the positive feedback on protection and overall quality outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 3,453 reviews
  • Cons mentioned:
    Color

    Rated 4 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case. My only complaints over time the clear color is turning yellow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone hardcase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really happy to find a hard cover for my iPhone 7. I like the way it feels in my hands. It makes me feel like I have a new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great simple case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, slim and light case. Not a great case for someone who drops their phone often.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    clear case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    case has performed well and kept the phone safe and sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE Otter Box cases. I have used them for years. The fact that the case is clear lets everyone know that you like or love the color of your phone and want to show off. That is what my wife tells me anyway. Mad the Xmas gift of a new phone better@

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    good but not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its difficult to press the side buttons of iphone 8 but provides great protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Start with the Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't bother with cheaper cases that don't do the job. There is a reason these are a little pricier - they work. And if you factor in the cost of buying two or three other cases, this is actually a cheaper option for a quality product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty and tough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter loved getting her first phone with a red back and the clear glittery otter box case on it. I feel better knowing that when (not if) she drops her phone, it will have a better chance of surviving in the sturdy case!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    With a grain of salt

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is great. Good quality. Unfortunately, the salesman at bestbuy said the case was good for the phone we were buying at the same time. The case covered the headphone jack. Didn't realize until I was using th case a week.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Slim and sleek case just wish the edges around th

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case not being so bulky I just wish the edges were a little taller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent gift!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my niece who wanted a new phone case. I chose the Otterbox because of its protective ability. With my niece not even being a teenager yet, I knew this would be a sleek style but practical and she loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    basic case for apple phone 8

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Designed to protect the phone an I am confident that it will

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Scratch resistance

    Rated 3 out of 5 stars

    Looks nice but scratches

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put on and looks great but scratched easily

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear Kathy,

      We apologize that your Symmetry series has been dealing with some cosmetic issues! Our stylish Otters will be more than happy to outfit you with a brand new replacement case, so please feel welcome to call them at 1-855-688-7269. They'll set up a warranty claim and get you back on track to flawless protection in no time!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Great case...protects well and is very slim.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had a thick 3 part case because I thought I needed a bulky case to protect my phone. I gave the one piece Otterbox a try and it looks great and does a great job protecting my phone. It is so slim it fits easily into my pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter makes excellent phone cases. The Symmetry Case is one of the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for my son

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this iPhone case for my son after buying the Apple silicone and leather cases and they bot tore in the same place. This case has been great so far. Hope this one holds up for the long term.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slim and strong

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful holographic glitter and smoky background. I have a dark phone so it makes the glitter really pop! Dropped it a million times and no damage to my phone. Only downside is the translucent cover means you can see tiny hairline cracks along the inside corners- possibly from dropping. Other than that, it’s a tad slippery but was perfect once I put a pop socket on.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great case!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Otterbox products and this fit the bill for the new phone!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Pretty good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop it a lot and so far so good just hate there is no cover over the screen

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is fine,I have dropped my phone and was glad that it was in the case

    I would recommend this to a friend