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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3453 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Symmetry Series Case's protection, fit, and ease of use, frequently citing its lightweight design and good value. Many appreciate the case's slim profile and effective grip. While some users noted that the case may yellow over time and is not completely scratch-resistant, the positive feedback on protection and overall quality outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 3,453 reviews
  • Rated 5 out of 5 stars

    Great for protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for my daughter for Christmas and she loves it. It is clear so she can see the color of her phone and protected the phone when she dropped it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for the red iPhone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has an excellent feel to it! The surface is so smooth when I hold it in my hand! I have a red iPhone and it looks fantastic! It also protects my phone very well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great even for a 10 year old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has an iPhone 7 and she should be called miss drops a lot. Luckily this phone case has helped miss drops a lot not break her phone. Very glad this case is as sturdy as it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim protective case with interesting app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My pixel 2 still fits nicely in pocket with the case on, and the app changes the wallpaper to Google Earth photos that are more pattern than distracting images. Very happy with the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Wife Loves It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has dropped her phone over the years, and she has insisted on having a strong yet stylish case. Her phone is rose gold and the clear case shows off her stylish phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPhone heats up now when used for an extended time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a sleek protective case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks exactly like the picture.. and I love it it’s pretty protective if your going for a sleek look. Make sure you buy a screen protecter though, it doesn’t come with one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needed the product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is extremely difficult to press buttons, for me at least it is.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that you're having issues pressing your phone buttons with that Symmetry Series case. Often times, those buttons become easier to press after they are worn in a bit. Additionally, removing and reinstalling the case can help to get that lined up a bit better. If that issues doesn't get better soon, give us a ring at 1-855-688-7269, and we'd be more than happy to get you a replacement case under our great warranty.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The car fits well and seems safe, but isn’t bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy use and very nice camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used an iPhone for years and would not use any other brand of phone. The security alone gives me reassurance. This phone is alot faster than my older model iPhone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    love the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the color but the buttons are tough for arthritic fingers to make phone work.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey genienut!

      It's so exciting that you love the style of the Clear Symmetry series! We're sorry to hear that the buttons are acting a little stubborn - occasionally on new cases, the side material can be a little stiff at first, but it does tend to become more comfortable over time! If the problem persists or the tenacity becomes just too frustrating, please let us know by calling our friendly Otters at 1-855-688-7269. We're always happy to help!

      Regards,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    I love otterbox cases!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had two otterbox cases and My phone hasn’t broken since! I trust otterboxes and i’ve dropped my phone from various heights. I would recommend this case to a friend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love that it is so so Durable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've used this brand and cover for many years. Dropped phone and it is so protective! Clear makes it easy to put a card to identify for lost and found. Phones have been returned!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    OK but not good enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy OtterBox phone cases as they're the best I've found for protection, but this one was just too cheap looking, so I returned it. I'm sure it's adequate, but the plastic was lightweight and I think my phone deserves better.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that you ended up feeling disappointed with your Symmetry Series case! We appreciate your feedback, and we'll be sure to get your thoughts passed up the ladder to our design team. Rest assured, all of our cases have been through hundreds of hours of design testing to ensure they will provide your phone with the protection OtterBox is known for. We're bummed to hear that you ended up returning your case, but we hope you choose to give us another shot in the future.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Applegirl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is amazing. So pretty with the sparkles. Clear so you can see your Apple phone. I have the rose gold colored apple iPhone. Finally a pretty case that you can see through

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Otterbox to protect an expensive device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used Otterbox especially on my daughter's iPhone because we have dropped our phones in the past and it protects an expensive phone!!! Otterbox has never let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and the person was so pleased that it was clear so that it shows the color of his iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I figured out all the bells and whistles, this has turned into a great phone. Wish I had traded up long before I did. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the ease of operating my new phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent my saleswoman was awesome explaining everything in detail. First time I bought a phone at Best Buy a very enjoyable experience!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Coverage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started getting a lot of scratches on my other clear screen cover because the lip wasn't high enough on the front this one seems to eliminate that problem.

    I would recommend this to a friend