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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3453 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Symmetry Series Case's protection, fit, and ease of use, frequently citing its lightweight design and good value. Many appreciate the case's slim profile and effective grip. While some users noted that the case may yellow over time and is not completely scratch-resistant, the positive feedback on protection and overall quality outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 3,453 reviews
  • Rated 4 out of 5 stars

    Cell phone cover

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but provides excellent drop protection. Would not use the screen cover that comes with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple sturdy case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very simple and doesn't really change the look of your phone all that much. It seems to be working well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s an Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox products do a great job protecting your phone. Wife says it’s a little heavier than her last case but it’s worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope it works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter's I phone 8. She picked it out for the look. I want it to protect her phone. Time will tell.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    don't buy if you drop your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pretty case, but cracked on first drop! the again on second drop...not worth it

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi kugfjuyrdiy,

      While we're sorry to hear that your Symmetry series case cracked, we're glad that it seems to have sacrificed itself for the sake of the iPhone! Situations like this are exactly why we have our warranty, so please feel free to contact our awesome Otters at 1-855-688-7269. They'll hook you up with a brand new case so that we can keep the protection going for a long time to come!

      Cheers,
      OtterBox Customer Service Team otterbox

  • Rated 4 out of 5 stars

    Great to get

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is able to last you a great while it doesn’t break no matter how many times I have dropped it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it was not so slick of plastic to make it easier to hold onto but I like the case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the case for the red iPhone..My only con is that it gets dirty fast and looks a little dingy after a while

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    clear protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the clear case to highlight my phone. I can get the protection of a big case in a slim package.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clear and pretty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how I can see the color of my phone but the case it’s self does scratch easily! But the phone stays protected!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty simple and do protect the phone. Just a little pricey for me.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there TCVA,

      It's awesome to see that this Symmetry series feels simply secure so far! We apologize that you're feeling a bit uncertain towards the price point, and while we completely understand your hesitation, we truly believe that the case is well worth the high-caliber protection, exceptional customer service, and limited lifetime warranty that all accompany the product. If you have any additional questions or comments surrounding this, please don't hesitate to call our wonderful representatives at 1-855-688-7269. They'll be happy to help out!

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    It does the job

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It definitely protects the phone which is all that matters. sturdy

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Elisa,

      We're glad to hear you're confident this Symmetry Series case will protect your phone!

      We're curious as to why it didn't earn a higher rating. We're always striving to improve the OtterBox experience, and we'd love to pass your feedback along to our product design team. Please feel welcome to give us a call at 1-855-688-7269 and we'd love to chat!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 2 out of 5 stars

    eh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no screen protector just back rubber piece, not really an otter box, returned

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    It's a cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects the phone as advertised. Not the best in the world but it will work.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Dycin,

      While we're glad that this Symmetry series is getting down to the protective business, we apologize that you're not totally falling in love! We'd love to grab a bit more feedback to learn how we can enhance the OtterBox experience going forward, so please feel welcome to call our friendly Otters at 1-855-688-7269. They'll always do whatever they can to help out!

      Cheers,
      OtterBox Customer Service Team otterbox

  • Rated 4 out of 5 stars

    Quick purchase and delivery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick replacement of broken protector. Ordered it one and next day installed perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case because it is clear and it hasn’t yellowed so far, like my cheaper clear case did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added a screen protector as this was for my mother in law and she's known to be rough on all things electronic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thinner than the full Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection in the less bulky case. Love the clear case it really shows off the product red iPhone 8.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and quality material. Enjoyed the purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a phone case. It serves its purpose. Not much more to say.

    I would recommend this to a friend