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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3453 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are pleased with the Symmetry Series Case's protection, fit, and ease of use, frequently citing its lightweight design and good value. Many appreciate the case's slim profile and effective grip. While some users noted that the case may yellow over time and is not completely scratch-resistant, the positive feedback on protection and overall quality outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 3,453 reviews
  • Rated 3 out of 5 stars

    Cheap case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thick back cover case. No screen protection, but has pretty decent grip.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Gopro,

      Glad to hear that so far, the Symmetry series seems to be holding up pretty well! True, the Symmetry is one of our screenless designs, which allows for direct contact with your flawless Apple display. If you're searching for a little more protection upfront, so to speak, we would recommend our Alpha Glass, which will create a sleek match-up with your Symmetry case. Feel free to check it out via the link below, and give our helpful Otters a call at 1-855-688-7269 with any questions!

      https://www.bestbuy.com/site/otterbox-alpha-glass-series-screen-protector-for-apple-iphone-7-clear/5632833.p?skuId=5632833

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 4 out of 5 stars

    Like that the back of the phone is visible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only negative is you have to push the off button hard and towards the front of the phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is well made, but a bit difficult to get off and on so a little more flexibility would be good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You need to protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the moment looks good.. you ever know what is going to happened after a couple of months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good slim cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good slim cover with great protection. Only issue is the clear case becomes discolored with time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cell phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough as nails. I am constantly dropping my phone and haven’t worried having this cellphone case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good clear case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good clear case but I prefer something that covers the front of my phone as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade to escape the battery concerns with my older iPhone. Great pics-otherwise the same.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clear case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but a bit pricey. Got it for my daughter she likes it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, rugged but not as bulletproof as the commuter or defender series. Still would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good iPhone for an affordable price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this iPhone at a good price for my sister and she loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course Otter box is durable The color that was left to choose is maroon, not my fave

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does it's job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic phone case. Just simple. Havent dropped my phone yet to test it but seems pretty straight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid material that looks real good So far I’m real happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the durability but wish it was a bit grippier to the touch

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not buy again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case claimed to not change colors but it definitely yellows. Also the sides where the buttons are stretched out so bad that I was unable to use it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there Tmur,

      We're so sorry to see that your experience with this Symmetry series hasn't exactly gotten off on the right foot! Our awesome Otters would love to hook you up with a brand-new replacement case, so please don't hesitate to call them at 1-855-688-7269. They'll get things rolling again with a warranty claim in no time at all!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 4 out of 5 stars

    Great for decorating.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to decorate it's great. Even if you want it to be something you can change often.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the case and the style is nice. I wish for the price it came with a front screen protector.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3-4 one. They’ve never failed me after dropping my phones many times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kid Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids are loving there new phones and glad there was a promotion that let them get the iphone8

    I would recommend this to a friend