Customer Ratings & Reviews
- Model:
- 49684VRP
- SKU:
- 6028002
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the Symmetry Series Case's protection, fit, and ease of use, frequently citing its lightweight design and good value. Many appreciate the case's slim profile and effective grip. While some users noted that the case may yellow over time and is not completely scratch-resistant, the positive feedback on protection and overall quality outweighs these concerns.
This summary was generated by AI based on customer reviews.
Sturdy but on button difficult to activate.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I phone 8 case. Color is very pleasant. However, the on switch for the phone is difficult to turn on because of the close position of the case. Annoying
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Dear Zanna,
"Annoying" isn't exactly what we were going for with this Symmetry series! We apologize that the power button is acting a little stubborn, but not to worry - after some consistent use over time, it should start to relax. Brand new cases can just be a little nervous and rigid at first, that's all! If you have any additional questions or concerns, please feel welcome to call our playful Otters at 1-855-688-7269, and they'll dive right in to help out!
Best,
OtterBox Customer Service Team
It’s okay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was not what I anticipated it to be. There was nothing wrong with item just not what I was looking for.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Cath!
We're sorry to hear about your disappointment with your Symmetry Series case! We'd love to hear what you're looking for in a case to see if we can point you in the right direction. The good news is, we have a helpful team of Customer Service Otters who'd be more than happy to get you helped out. Please don't hesitate to reach out to us here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Too much plastic for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although this product might be plenty durable I bought it online and once I saw it I just did not care for it. Looked like a cheap plastic case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Dear Mimo,
Our apologies that the Symmetry series wasn't exactly what you were looking for to protect your iPhone! While we do our absolute best to electronically display the most accurate representations of our cases, unfortunately, sometimes certain aspects can be lost in translation due to different monitors and screens. Regardless, we assure you that the Symmetry series is made with the finest synthetic rubber and polycarbonate plastic, and went through over 24 tests to ensure that it provides the greatest security for your device. If you have any additional questions, please feel free to call our wonderful Otters at 1-855-688-7269, and they'll be delighted to help boost your confidence!
Sincerely,
OtterBox Customer Service Team
Lasted One Year but, got a replacement
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case lasted a year and then the rubber stripping came off. It worked well for the short time I had it
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about the damage to your Symmetry Series case! The good news is, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
iPhone protector
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This clear iPhone protector is nice to look at, however it is very stiff. The button on the side are difficult to use.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about the issues you've been having with the buttons on your Symmetry Series Clear case. Oftentimes those buttons actually loosen up after a bit of a break in period. If that doesn't happen, we have a great warranty, we're more than happy to get you a replacement case. Give us a ring at 1-855-688-7269, and we can get that set up for you.
Best,
OtterBox Customer Service Team
Brokenglass
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace this. I dropped my phone and my lens cracked in front part of phone
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're so sorry to hear about the damage to the front camera of your iPhone. We truly do everything we can to ensure our cases will provide the very best protection available to help limit the potential for such discouraging outcomes, but unfortunately, any given incident is still subject to a variety of unique dynamics that prevents us from being able to limit all exposure to risk.
Our warranty can’t be extended to your device, however, we would very much like to help get you set up with a new OtterBox for a fresh start. Please feel welcome to reach us at 1-855-688-7269 and we'll be glad to assist you further.
Sincerely,
OtterBox Customer Service Team
Not a droid but good enough for my wife.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a droid guy and no iphone compares to my Samsung Galaxy S8 but my wife has always had iphone's so we got her a new one.
I would recommend this to a friendShot Put Test [Failed]
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not pass the shot put test. First attempt and the phone's screen cracked.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Stickman,
We're sorry to hear about the damage to your device. While our products are designed to withstand a lot, they aren't 100% infallible. We can't extend our policy to the iPhone, but we can help with a new OtterBox. If you'd like a new case, we can set this up over the phone at 1-855-688-7269.
Sincerely,
OtterBox Customer Service Team
Junk
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk does not protect the screen at all, you can buy this crap for 9.99 on Amazon
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you're not enjoying your Symmetry Series case! Rest assured, that case design has been through hundreds of hours of testing to ensure it will provide the best-in-class protection OtterBox is known for. Additionally, your case is backed by our stellar warranty, so if anything happens to it, we're more than happy to get you taken care of with a replacement OtterBox. Simply reach out to our team of helpful Customer Service Otters here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
ok stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is hard to press the on/off button of phone. I have to press button longer and my finger hurts then off
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi leee,
Sorry to hear that this Symmetry series is having a hard time feeling the power! Occasionally, the side buttons on a brand-new case can act a little stubborn at first, but after some time and use, they should start to come around. If the issue persists or becomes too frustrating, feel free to call our handy Otters at 1-855-688-7269, and they'll be happy to help fix things up!
Warmly,
OtterBox Customer Service Team
Phone Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pretty but I had to return it because it had some scratches and I didn’t like how my phone looked with it
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Fanicita,
We're so sorry to hear that this Symmetry series retained some surface-level scratches, and that you felt your best option would be to return it! Had you contacted us, we would have been more than happy to set you up with a warranty replacement to get you back to sleek, stylish security. As it is, we genuinely hope that this experience does not turn you away from OtterBox for the long haul, and if you have any additional questions or concerns, please feel welcome to contact our friendly Otters at 1-855-688-7269. They'll always do what they can to provide assistance!
Sincerely,
OtterBox Customer Service Team
otter box!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The design not so much pizazz after I put it on my iPhone. Buttons very stiff, but getting used to it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Katt,
We apologize that this Symmetry series isn't quite checking all of your boxes! While the side buttons on a brand-new case can be a little stiff at first, after a brief break-in period, they should start to feel more relaxed. If you run into any additional questions, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be glad to further assist you!
Sincerely,
OtterBox Customer Service Team
Okay case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it has the feel of a store brand case, especially when you put in on and off your phone
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi anton,
We apologize that you're feeling a little hesitant about the feel of this Symmetry series! While we certainly understand your apprehension, we trust that this case should prove it's worth time and time again as it keeps your investment safe. If you have any further inquiries going forward, please feel welcome to call our playful Otters at 1-855-688-7269, and they'll dive right in!
Sincerely,
OtterBox Customer Service Team
It’s ok.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not exactly what I wanted. Can’t tell when you have to pick out on line.
I would recommend this to a friendDecent cover
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good cover- but I have had to replace it already as two of the corners broke.
I would recommend this to a friendOkay Case
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay case. Used to Otterboxes being a bit more rugged than this one.
No, I would not recommend this to a friendGreat looking case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case, the only problem is when you push the camera button, it's very hard to press.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello there, WandaL!
We're sorry to hear that those buttons are giving you a workout! Typically those start to "break in" over time, so they should get easier to push. If they continue to give you trouble, give us a ring at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
overpriced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.clear case, not too much thing to write about, overpriced
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Neil!
We're sorry to hear that you're not thrilled with your Symmetry Series case! Keep in mind, that price is reflective of not only the hundreds of hours of design testing to ensure your case will protect your phone against the abuses of daily life, but also our world-class warranty that covers your OtterBox. If you ever run into any issues with your case, please don't hesitate to reach out to our helpful team of Customer Service Otters here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Decent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not provide a ton of protection but is slim and looks good.
No, I would not recommend this to a friendpurchased for my iphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after a few months the rubber part of case was sticking out & it looked like I really ruffed up the case. I tried returning but Best buy said I had to return to manufacture & they wanted to charge me more than I paid for case just to return.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there 7777,
Sorry to hear that this Symmetry series is looking a little worse for wear lately! Not to worry - our awesome Otters are prepared to hook you up with a brand-new replacement case. Just give them a call at 1-855-688-7269, and they'll set up a warranty claim - stat!
Cheers,
OtterBox Customer Service Team