Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3453 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Symmetry Series Case's protection, fit, and ease of use, frequently citing its lightweight design and good value. Many appreciate the case's slim profile and effective grip. While some users noted that the case may yellow over time and is not completely scratch-resistant, the positive feedback on protection and overall quality outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 3,453 reviews
  • Rated 5 out of 5 stars

    Phone case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy- holds up well!! Have already dropped phone and no breakage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhones are so easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine was great till I busted front then I got new put in & it doesn’t work as great. Stuck in contract another year. That being said I love iPhones

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Looks good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case looks good, fits great, and archery like that it’s clear. The buttons are extremely difficult to push using one hand. My son has the same case for his iPhone 11 and I can easily push those with one hand so not sure why there is a difference. I dropped my phone on cement, top corner down, and the phone and screen survived but the zagg screen protector shattered on the corner. Can’t say if it was the case or the screen protector that saved the phone screen. Either way, both were good investments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice case

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy case I’ve dropped my phone on multiple occasions and have not gotten a single scratch on the phone with the case on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cover for husband’s phone! Very durable and still fits in his pocket.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality phone case.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s thin so it slides into pockets really well. Has a nice lip so the phone screen isn’t directly on a surface. Buttons are very easy to push. Does collect some dust but its fairly easy to take off and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Hard to turn phone on and off

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though this box provides good protection, it is impossible to turn the phone switch on and off with the rubber covering the swith.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Maggie!

      We're sorry to hear about the troubles you're running into with your Symmetry Series case! It's odd to hear that you're having trouble with the power button on your device while using your case, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Fits like a glove

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits like a glove, the design is also sleek and not bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As always

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox makes nice cases. No issues with this one. I have Bluetooth headphone but if I didn’t the opening is to small for my headphone plug.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice insurance to protect phone from accidents. Worth the oeace of mind. Need phone to last as as it can.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does its job

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the most basic phone case I could get. It does its job

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hard shell case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not find case for older phone and had it as usual at Best buy

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox Symmetry Case for IPhone 8

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't compare to any other brand case. The Otterbox cases ARE indeed more in cost than the other cases sold but they protect so well. They are of good quality and since both iPhones are owned by younger teenagers, they hold up and protect the phone very very well. My older teens had another brand case and it did not even compare to the Otterbox cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my phone as I keep breaking the glass screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product….you cannot go wrong with any of their products, they just work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple case that adds decent drop protection for the iPhone. Worth picking up if you don't want something super clunky and heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah, it’s a great case.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite case. Sturdy yet sleek. Dropped my phone plenty of times and it’s all good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Nice cover

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cover is good for basic protection. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and simple... and a little slippery

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s otter box... it’s great. It’s simple and effective. Even through it’s a little slippery, it still deserves 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    Protect your phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fit well and was very easy to install. I would buy again

    I would recommend this to a friend