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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3453 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Symmetry Series Case's protection, fit, and ease of use, frequently citing its lightweight design and good value. Many appreciate the case's slim profile and effective grip. While some users noted that the case may yellow over time and is not completely scratch-resistant, the positive feedback on protection and overall quality outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 3,453 reviews
  • Rated 5 out of 5 stars

    Great fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves this case. It’s her first iPhone and she is loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great staying very durable also phone perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Scratches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The back scratches easily. But it protects the phone okay. Either way I’m returning it because it’s not worth almost $40 when it scratches.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear Debbie,

      We certainly apologize that your Symmetry clear case has been suffering from severe scratching! We like our cases to stay healthy and scratch-free for a long time so that your iPhone is always protected. Our Otter doctors are ready to heal that case right away with a warranty claim, so please feel free to call them at 1-855-688-7269. They'll start the procedure and get you a sleek new replacement case!

      Regards,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Slim light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very rugged for its size and white still won’t let me wirelessly charge my phone love the case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mom loves it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this case for my moms new phone. she loves it. At the end of the day it is an OTTERBOX

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this purchase. the staff at this location were extremely helpful during my visit

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great case for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers great protection for my phone and still small.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection with slim profile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case had the Otterbox name and protection, but with a slimmer profile than the traditional “boxy” otterbox. Unfortunately, the case is too thick for my magnetic car stand - magnet is too week to penetrate the case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox iPhone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has been great. My son drops his phone FREQUENTLY & this case has saved his phone so many tims!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this product and I would recommend it again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product and I would recommend it again to others

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Nice Otter Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for iphone7. Nice look and fit. Price was fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't compare camera it's great!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had but Android phones. This one was cheaper than an Android and l love it. Camera is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case to protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is simple and durable. So far the case has protected the phone from any mistaken drops that have occurred thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb construction and great protection case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox is probably the best iPhone protection case made. A positive recommended buy..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box cases have been great I have had them for several years and bought this one for another phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems like a durable product1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually purchase speck grip and those are my favorite. This product seems durable but be prepare for it to slide all over. There are not little rubber grips on the back of the cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my niece's Iphone and it's served her well in spite of typical teenager rough handling of phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Replacement Case - Solid Build

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed a new case prior to a trip to Punta Cana. I went to Best Buy and the selection for iPhone 8 is dwindling. So, I showed her on FaceTime and she liked it. The case fits perfect and feels like a solid build, along with a new glass screen saver it will work well until her next phone upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep your phone safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one likes having a case but this one is great. Its thin enough that you don't even realize you have a case on. A++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case and it is durable. Keeps phone safe and sturdy.

    I would recommend this to a friend