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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $49.99

Customer reviews

Rating 4.7 out of 5 stars with 2191 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Symmetry Series case's protection, fit, design, clarity, ease of use, lightweight nature, and price. Many appreciate its slim profile and how well it protects their phones. However, some customers are negative about the case's tendency to scratch, its lack of grip, and limited color options. A few also mentioned that the case is not as bulky as some alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,191 reviews
  • Rated 3 out of 5 stars

    Slim case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cheap quality. Expensive for what u really are getting.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Trac,

      Sorry to see that you're not feeling supremely confident in the Symmetry series! We assure you, the Symmetry case is made out of the finest synthetic rubber and polycarbonate materials. While we completely appreciate your hesitation towards the price point, we truly feel that the cost is well worth the outstanding protection, delightful customer service, and limited lifetime warranty that accompany all of our products. If you have any further questions, please feel welcome to call our Otter experts at 1-855-688-7269, and they'll be more than happy to provide assistance!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    love it slim yet durable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it. fit great on my I phone 8 plus I was worried about it being so slim and me working outside all day but I’ve had a few drops and still good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for your phone, maintains good product protection along the back and sides of the phone however no screen protector. Must buy a separate screen projector.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic but strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really was needing a new case for the simple fact of using a popsocket in my vehicle to hold my phone. But luckily came across this one that I was going to use strictly in the truck as a phone holder but became my everyday case. Works every well with any small drops.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the quality and the design but the item was overpriced

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear Medo,

      We're glad to see that you're loving the sleek design of the Symmetry series! While we completely understand your apprehension based on the price point, we sincerely feel that the cost is well worth the superior protection, outstanding customer service, and limited lifetime warranty that all accompany the product. If you ever have any further questions or warranty needs, please always feel welcome to call our amazing Otters at 1-855-688-7269. They'll go to great feats to help you out!

      Warmly,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, I have the clear one and just bought the black one for my wife. Will always get this case while I own an iPhone until a better one comes out .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear otter box -symmetry series case for Apple 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the symmetry series case for Apple iPhone 7 Plus which was clear. The case is an otter box. I found the case very hard to take off the case.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is what I wanted for my phone. The rep toke the time to make sure it fit properly and would be what I wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    holds up pretty well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea of having a clear case, but this one was hard to get on the phone without getting debris stuck between the case and phone. Hasn't worn to a funny color or anything like that but does scratch fairly easy which is only seen in certain lighting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Put on wife’s phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife put it on her phone without asking me for help so that’s a plus. Haven’t thrown phone off any high place yet so i can’t speak for its indestructibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for space grey I phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this case and it is durable and protects the glass front and back of the I phone 8 plus! Perfect. Love the glitter flakes simple and attractive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent case. I would have kept it, but I changed my mind and decided to go with a sparkly case instead. Both were the same brand and model..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Clear Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really clean clear case, fits nicely, doesn’t get dirty and stained like your average case. Otterbox continues to deliver a great product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Durable yet Designed Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is stylish and durable. I have already accidentally managed to drop my phone 5x now with no damage to case or phone. The On/off button is too stiff. It makes it challenging to take any screen shots on phone. I am sure in time it will loosen with use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clear Case Solution

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so easy to find a clear case for some phone models. Comfortable and functional, would have been a 5 star rating, but for the "power" button overlay in the case, hard to push - doesn't quite line up like it should.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Mediocre protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great for someone looking for a slim, low profile case. I wanted something that offered better protection, but this was all that was available in the store at the time.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that you're not a fan of your new Symmetry Series case. If you're looking for something a bit more rugged, we'd recommend taking a look at our Defender and Pursuit Series cases, as those are some of the toughest cases we offer. You can check that Defender Series Pro case out right here at Best Buy!
      iPhone 7/8 Plus Defender Series Pro: https://www.bestbuy.com/site/otterbox-defender-series-pro-modular-case-for-apple-iphone-7-plus-and-8-plus-purple/6296135.p?skuId=6296135

      If you have any additional questions about our cases, give us a ring at 1-855-688-7269, and we can get you pointed in the right direction.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very pleased with this slimmer OtterBox case. It is clear and lets the color of the phone show through. I highly recommend this case!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem with the case is the top kind of hurts your ear when your on the phone unless you hold the phone with your hand. If you try to rest it in your shoulder the ridge presses on your ear.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey TVLL,

      Yikes! We're so sorry to see that this Symmetry series is in a rough spot, but not to worry - our awesome Otters are ready to smooth things out with a warranty claim. Just give them a call at 1-855-688-7269, and they'll hook you up with a brand-new replacement case in no time!

      Cheers,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Love Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cases are a life saver and hold up well. We may change what phones we use but not what case since we've had great success with these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    7 plus a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded from a 7, I love the 7 plus a lot more. Lots more to do in the plus, just need to find time to see what more the plus can do.

    I would recommend this to a friend