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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2191 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Symmetry Series case's protection, fit, design, clarity, ease of use, lightweight nature, and price. Many appreciate its slim profile and how well it protects their phones. However, some customers are negative about the case's tendency to scratch, its lack of grip, and limited color options. A few also mentioned that the case is not as bulky as some alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,191 reviews
  • Rated 4 out of 5 stars

    Great build, great security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build, feel and grip of this case is great, and comfortable. Only problem is buttons become difficult to push down.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Roots1904,

      We're glad to see that you're feeling comfortable with this Symmetry series! Our apologies that the side buttons are acting a little stubborn, and we assure you that with some time and use, they should start to relax a bit. If you have any additional OtterBox questions, please feel free to call our friendly Otters at 1-855-688-7269, and they'll be thrilled to help out!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 4 out of 5 stars

    You pay for the brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You pay for the otter box name and the warranty with this case. There are similar cases out there with the same design

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Ok nothing special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the trick of protecting case and still able to show color of my phone .

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Vick,

      We're glad to hear that this Symmetry series is accomplishing the double goal of premium protection and sleek style! We trust that this case should keep your iPhone looking fresh for a long time to come, but if you have any additional questions, please feel welcome to call our playful Otters at 1-855-688-7269. They'll happily dive in to help out!

      Cheers,
      OtterBox Customer Service Team otterbox

  • Rated 4 out of 5 stars

    The on/off button is hard to use. must use pliers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot operate the on/off button without assistance of pliers. I have not been back to address this yet.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good case but could use some improvement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would prefer that the case had corner bumpers to protect the screen better if the phone were to be dropped.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OtterBox Symmetry iPhone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case for the money! I like that the case is clear so that I can still see the red back of my iPhone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really I was just glad to have an otter box option for my red phone that wasn’t black. So far I like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an average case that gets the job done. There’s better Otterbox cases out there, however.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sturdy cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough, sturdy, does not include a screen protector but does have a lip to protect screen. Good case!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Protects very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda over priced but keeps the phone protected. Great brand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is ok, havent had for long time so not sure how it truly will be. U get what u pay for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this case because it is light weight and I can see the color of the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was the only place where we could find an OtterBox case that would fit my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Above average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly good case used for month, Seems to fit well with the phone

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Trax,

      We're glad to hear that this Symmetry series proved to be a good fit for your iPhone! What about the case caused you to limit its work to a month? We're always looking for ways to improve the Otter experience, and our friendly representatives would love to grab a few more details to achieve this end. Please feel welcome to give them a quick call at 1-855-688-7269, and they'll do whatever they can to help out!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rated 4 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter got this case for her new red IPhone 8 Plus. Looks great! Even the salesman liked it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well but yellows with time

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does its job but you’ll need to replace like very 6 months due to appearance

    I would recommend this to a friend
  • Cons mentioned:
    Color

    Rated 3 out of 5 stars

    Pricey, Questionable Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey and started yellowing after a couple of months.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Nealius,

      We so apologize that your Symmetry series is starting to look a little too tan lately! Our friendly Otters would love to remedy this situation with a warranty claim, so please don't hesitate to give them a call at 1-855-688-7269. They'll clear things up with a brand-new case in practically no time at all!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Good case overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Held up pretty well A little of the edges started to break off but more my wear and tear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but scratches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look of no case on my phone so bought the clear. Scratches are easily vusible

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the thinness but it is a little slick. But great online price. Very easy to clean.

    I would recommend this to a friend