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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2191 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Symmetry Series case's protection, fit, design, clarity, ease of use, lightweight nature, and price. Many appreciate its slim profile and how well it protects their phones. However, some customers are negative about the case's tendency to scratch, its lack of grip, and limited color options. A few also mentioned that the case is not as bulky as some alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,191 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Nice case good color and protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color and good protection for a decent price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scratches easily and is over priced. Cover is slick and difficult to keep a grip on phone.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there gregkaye,

      We so apologize that the iPhone Symmetry series is a little too sleek for your comfort level! We might suggest the iPhone Defender style, which has a rubber silicone on the back to provide a little more resistance. Please feel welcome to check it out by clicking on the following link, and call our friendly Otters at 1-855-688-7269 with any further questions!

      https://www.bestbuy.com/site/otterbox-defender-series-case-for-apple-iphone-7-plus-and-iphone-8-plus-black/6028038.p?skuId=6028038

      Cheers,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy service was great at the lake Norman NC location Manager Walt is the best when it comes to make If sure the customer experience is the most important - as these products can be purchased anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is comfortable to hold. Looks nice and sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The outer box provides good protection for all phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do love the sparkles and shine the case gives to my iPhone. Especially since i can put pictures in the case and you can see them and the sparkles add that look to it that i love so much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Case for I Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for the price. Works well with my IPhone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Nice case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It protects my phone. That's cool and what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great form / fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this case. Simple but very effective - easy grip and clear allowing Apple logo to be visible. With the phone already being large she didn’t want a case that made it even bigger and clunky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    otter box symmetry series case for iPhone 7 Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how solid it is and too, you have to really push the buttons. Which is good as with other cases it was to easy to bump them and the volume would go up or down without my wanting to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim, but durable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this case! I first bought a different one that was more expensive and more thick. It was so hard to push the buttons. So I took that one back and returned to trusty OtterBox - they never disappoint!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. No complaints. Serves it's purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gorgeous Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone case for quite some time and have received so many compliments about how pretty the case is. It’s also a sturdy thin case and isn’t bulky like most others which I love.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    slim fit for iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek slim fit for iphone and has drop protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear OtterBox Cover

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this cover because I wanted to be able to show my red iPhone. I like that it goes in and out of my pocket easily, but has a rubbery edge that makes it easier to hold on to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as protective as the Commuter, but still good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't offer as much drop protection as the Commuter series, but it still offers good drop/shock protection. It's one piece instead of two pieces (like the Commuter series is), and it's kind of a hard plasticy-rubbery material. I would recommend a good glass screen protector with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is one of my favorite cases. Its nice, simple, and doesnt make my phone look bulgy. It extends a little over the screen just in case it falls theres at least a bit of cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have two and both phones survive now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After cracking screen corners too often with other covers, these all me to drop the phone weekly with no issues so far...... added the Glass+ screen protector and all seems safer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect case to show off the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With most cases you seem to forget what your iPhones color even is. With this transparent otter box, you will have the slick style of iPhone with protection that an otter box gives

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the case when the iPhone 8+ came out. So far has held up pretty good.

    I would recommend this to a friend