Customer Ratings & Reviews
- Model:
- 77-54024
- SKU:
- 5632840
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the Symmetry Series Case's excellent protection and lightweight design. Many appreciate the case's snug fit and the variety of colors available. While some find the price point high, positive feedback focuses on the ease of use and the good quality of the case.
This summary was generated by AI based on customer reviews.
Held up fairly well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was durable but after a few months the rubber inner piece fell out of the clear casing and it never fit the same way again—caused phone to sporadically fall out.
I would recommend this to a friendGreat case but....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the case but the pink on the front of the case get dirty so quick. Tried to clean it with multiple products but nothing works. I recommend the case but get a dark color
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi JoJo,
We’re sorry that this Symmetry case is collecting some dirt and is not cleaning up well. We completely understand why this would be disappointing and we definitely want to help out.
We always suggest cleaning our products using mild soap and water (never with abrasive or corrosive cleaners that may damage the case). If this doesn’t clear things up, please feel free to give our color-conscious Otters a call at 1-855-688-7269, and we will be happy to assist in any way that we can!
Happy Holidays,
OtterBox Customer Service Team
Nice case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color of the case and how it fits my phone. The only thing I don't like is how dirty the pick part gets and no mater what I use i can't get it clean.
I would recommend this to a friendLooks good but....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.allows for a lot of dust to be collected through the camera hole and it does not look right. It defeats the point of the case. It does feel good in the hand.
No, I would not recommend this to a friendJust ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is ok, I have found that in comparasion the the speak case, the speak is more sturdier. This case is not the best. It's more yellow than clear.
No, I would not recommend this to a friendGood but my screen shattered anyway
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In general the case is good, but i recently dropped my phone and the screen shattered even though the case was on it. i prefer more protection.
No, I would not recommend this to a friendReturned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it. I didnt really like how it was protecting on the front of the phone. Doesnt seem like it protects it all the way. Just my opinion.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi cdee,
We are sorry that the Symmetry case did not work out for you. Perhaps you would be more interested in our Defender case as it does offer more protection and has a built in screen protector. Check out the link below for more information on that option.
http://www.bestbuy.com/site/otterbox-defender-series-case-for-apple-iphone-7-plus-black/5577979.p?skuId=5577979
Of course, if you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it. I didnt really like how it was protecting on the front of the phone. Doesnt seem like it protects it all the way. Just my opinion.
No, I would not recommend this to a friendDecent but cheaper case was a better fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case was tight and the phone did not appear to fit correctly as the sides were partially exposed
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Jp0628,
We are sorry that this Symmetry case is not fitting correctly. This is very odd as our cases are designed to fit seamlessly with their device and the sides should not be exposed. If you still have the case will would like to get to the bottom of this mystery. Please give our friendly Otters a call at 1-855-688-7269, and we will be happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
Nice case for phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned case because I couldn't push the buttons on side of phone to turn ringer up and down. Case seemed a little thick for my phone.
No, I would not recommend this to a friendQuality is questionable
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great for about a year, then the sides began to separate from the backing, basically making it useless.
No, I would not recommend this to a friendGreat case very protective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's letterbox so it's a great case however if you buy the clear version consider the yellowing as it doesn't stay clear as its used.
I would recommend this to a friendLove Otterbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox is the only think I trust to protect my phone. Dropped several times and not a scratch thanks to Otterbox protection.
I would recommend this to a friendGood case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good case but it doesn’t have a belt clip which drove me crazy until I found a leather case that it fits inside.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there SuperRob!
We truly apologize about any confusion surrounding the lack of a belt clip holster with our Symmetry series! Historically, our Symmetry cases have never included a belt clip, but we're happy to pass along the feedback to our product design team for future consideration. It's good to hear that you found an option that worked for you! Should you have any further questions, please notify us by calling our awesome Otters at 1-855-688-7269!
Warmly,
OtterBox Customer Service Team
- Pros mentioned:Protection
Slim protective phone case
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protects your phone but says I will not yellow but it does.
I would recommend this to a friend Slcarroll4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure if it's the material but the front edge of the case picks up colors . Washed the pair of jeans numerous times and the edge turned a blue-ish tink on the pink bumper. Extremely annoying and I cannot remove it I tried a small amount of rubbing alcohol and also a magic eraser and it worsened the fading even more. May just be the pink as a dark color wouldn't be a problem
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Slcarroll04,
We are sorry that this Symmetry case is getting a bit discolored. We fully understand why that would be disappointing and we absolutely want to assist! We always suggest cleaning our products using mild soap and water (never with abrasive or corrosive cleaners that may damage the case). If this doesn’t clear things up, please feel free to give our color-conscious Otters a call at 1-855-688-7269, and we will be happy to help out in any way that we can.
Best,
OtterBox Customer Service Team
Case Easily Scratches
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the case for about a month and it does protect the phone well but the case itself easily scratches.
No, I would not recommend this to a friendLooks good but doesn't wear well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like that the edges of the case turns to black next to face of phone from being put in purse daily.
No, I would not recommend this to a friendCase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It gets a tad dirty really quick but it's great drooped phone once so far and it stayed nicely intact
I would recommend this to a friend- Pros mentioned:Protection
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protects the phone but looks shabby after a few weeks. A eyesore
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Dear Ramona,
Yikes! Seems like your case is having trouble staying pristine no matter what life throws at it! We apologize that you are feeling disappointed. We like our cases to be protective while also looking stylish, so please feel welcome to call our wonderful representatives at 1-855-688-7269. They can process a warranty claim and order you a snazzy new replacement case!
Warmly,
OtterBox Customer Service Team