Customer Ratings & Reviews
- Model:
- 47890BBR
- SKU:
- 5577978
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the Symmetry Series Case's protection, fit, and design, with many praising its ease of use and the quality of the case material. However, customers are negative about the case's tendency to be bulky and some reported issues with yellowing and scratches over time. The price point also received some criticism. While some appreciated the lightweight design and available colors, others found the cost to be somewhat high.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really basic but does the job just fine and protects back of phone well
I would recommend this to a friend 3 stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little darker then in picture and color is already fading on the edges and only had it about 2 weeks
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Dear Cindy,
You probably didn't order your red Symmetry case with a side of fading, did you? We didn't think so! Sometimes the colors on our cases can fade due to what kind of elements they are exposed to every day, but we apologize that they are wearing down so quickly. We would love to smooth things over with a warranty replacement, so please feel welcome to call our color-conscious Otters at 1-855-688-7269. They'll be happy to help!
Warmly,
OtterBox Customer Service Team
It's alright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case for drop protection. Scratches very easy, bad for a clear case. Buttons are hard to push.
I would recommend this to a friendNice case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty nice case but expensive for the quality. There are much cheaper options for the same quality.
No, I would not recommend this to a friendGood case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is good phone case. The only thing is the case hurts your ear when you hold it up to your ear.
I would recommend this to a friendColor and grip were tough to keep
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The blue was ok, but not distinct. The grip was slippery. Good for pocket, but not holding onto.
No, I would not recommend this to a friendHas a good look to it but just not for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very feminine like I would have wanted. Love the color red, this case just wasn't for me.
I would recommend this to a friendGreat for a case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the case and it works very well although it turns yellow after a few weeks
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Whit,
Sorry to hear that this Symmetry series has decided to adopt a strange yellow shade! While this cosmetic casualty shouldn't affect the level of protection, our stylish Otters would still love to outfit you with a spotless new replacement case. Just give them a ring at 1-855-688-7269, and they'll set up a warranty claim right away!
Warmly,
OtterBox Customer Service Team
Good case, small / compact
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent case for the money. Not a case for extreme cases but good for everyday.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Rusty,
We're glad to hear that you're enjoying your Symmetry case for everyday use! We assure you, we put our cases through over 238 hours of extensive testing to ensure that they are ready to protect your iPhone while you're on-the-go. We certainly hope that this certifies them to keep the device secure in extreme situations as well, but you may use your case as you wish! If you have any additional OtterBox questions, please let us know by contacting our support team at 1-855-688-7269. We're always happy to help!
Sincerely,
OtterBox Customer Service Team
The price says it all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is what you would expect for the price. It did not seem to be very secure.
No, I would not recommend this to a friendSide button hard to press
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case was fine but the button on the side was too hard to press so returned it.
No, I would not recommend this to a friendIt's okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone case got dirty looking really fast and cracked shortly after purchasing
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Kris,
Here at OtterBox, we try to train our cases to be the toughest soldiers around, and we so apologize that yours wasn't hitting the mark! Our strong Otters will be more than happy to get that unit reinstated through a warranty replacement, so please feel free to contact them at 1-855-688-7269. They'll set up a claim for you and get you back on track to crystal clear protection as soon as possible!
Sincerely,
OtterBox Customer Service Team
Decent case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case is nice and durable. Can be slippery. Could use a grippier material on edges.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Rpiano,
Thanks for your feedback! We are sorry that the Symmetry case is a tad too slippery for your comfort level. We certainly weren’t out to cause any perilous predicaments, but rather create a streamlined design with ease-of-use for clothing pockets, etc. If you have any OtterBox questions please feel free to give us a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
ok product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter liked the clear back case but there was no screen protection.
No, I would not recommend this to a friendDid not protect iPhone from drop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While this case certainly looks nice when it is installed, it is not effective in protecting the phone. I dropped my iPhone with this case and a high quality screen protector installed, yet the screen still shattered. I would recommend the Commuter Series, as the Symmetry series is very low quality.
No, I would not recommend this to a friendDecent phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought for husbands phone. As far as I can tell it's holding up fine.
I would recommend this to a friendOn / off button hard to push
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On off button too hard to push. I have to use 50 characters here.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Freak,
We deeply apologize that you're having issues with the power button on your Symmetry case! Sometimes the buttons get nervous and have trouble loosening up right away, but usually if you give them time they will get more comfortable. However, if you find that the problem continues to progress, please let our helpful Otters know by calling 1-855-688-7269, and they'll be happy to set you up with a warranty replacement!
Cheers,
OtterBox Customer Service Team
Does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case was installed in a rushed manner and was crooked. Works well
I would recommend this to a friendTerrible case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this case on Feb, 1 2017 get broken after five month
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Dear Joking,
Our apologies that your Symmetry case broke after five months! Let's leave this frustration in the dust and get you on the road again with a warranty replacement. Just ring up our amazing Otters at 1-855-688-7269, and they'll gladly process a claim for you with ease and haste!
Sincerely,
OtterBox Customer Service Team
Returned and changed my mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up not liking the colors and exchanged for another case
I would recommend this to a friend