Customer Ratings & Reviews
- Model:
- 49725BBR
- SKU:
- 6028031
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Symmetry Series Case as offering excellent protection and a great fit for the iPhone X and XS. Many appreciate its lightweight design and stylish appearance, while some find it lacks sufficient grip and is prone to scratches. The case's clarity is also a point of contention, with some praising its transparency and others noting discoloration over time.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Tough Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Provides excellent protection for the iphone X...consider something strong to protect the glass components.
I would recommend this to a friend - Pros mentioned:Fit
Great case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits like a glove on my iPhone xs. Leather feels great and my phone is save what more could I ask for
I would recommend this to a friend - Cons mentioned:Bulk, Scratch resistance
Too bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case adds a lot of bulk to the phone, the back of the case has no ridges and scratches very easily, I had to return it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Flash,
We're sorry to hear that this Symmetry series didn't work out for you! We do our best to streamline our case designs as much as possible, but at a certain point, it just isn't worth it to sacrifice any further protective layers. After all, the safety of your device is our number one priority! We truly hope that this experience does not turn you away from OtterBox for good, and if you have any additional questions, please feel welcome to call our wonderful Otters at 1-855-688-7269. They're always delighted to help out!
Cheers,
OtterBox Customer Service Team
- Cons mentioned:Bulk
Great Case
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OtterBox does a great job in creating some non-bulky cases and this is one of them.
I would recommend this to a friend - Pros mentioned:Protection
Super!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best cases I’ve had!! This case really protects your phone really nice!! Highly recommended
I would recommend this to a friend - Pros mentioned:Case design
This case is so pretty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is gorgeous!! It’s is glittery. I’ve been using it for my XS since it first came out.
I would recommend this to a friend - Pros mentioned:ProtectionCons mentioned:Color
Good protection but turned yellow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case provides good protection and allowed the beauty of the iPhone X to show but only for a couple of weeks until it began to turn yellow. Over time the case has turned yellow on the front and sides around the phone. It is unacceptable for a $39.99 case to get yellow this quickly. I have always relied on Otter box, but I have no choice but to replace this case since it makes my iPhone X look dirty.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Dear Kimberly,
It sounds like that particular Symmetry series is having trouble letting the iPhone X shine through! We apologize that this unit seems to be struggling, and our color-conscious Otters would love to set you up with a replacement case. Please feel welcome to give them a call at 1-855-688-7269, and they'll outfit you with a smooth warranty claim in seconds!
Cheers,
OtterBox Customer Service Team
- Pros mentioned:Protection
My Daughters iPhone X Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this case for my daughters iPhone X. It seems to protect her phone very cell and she loves it!
I would recommend this to a friend - Pros mentioned:Weight
Great case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the symmetry. Sleek yet strong. I’ve had a symmetry on the past 3 phones I’ve had. Thin yet durable
I would recommend this to a friend - Pros mentioned:Case design
Perfect
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the otter box and have had several in the past, never had any issues with Otterbox
I would recommend this to a friend - Pros mentioned:Protection
Pricey But Works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pricey but works well. Already dropped the Iphone X once (by accident) and it did its job protecting it.
I would recommend this to a friend - Cons mentioned:Bulk
Simple and sleek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy otterbox phone cases. This one is very durable but not too bulky
I would recommend this to a friend - Pros mentioned:Fit
Works great for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was having a difficult time finding the right iPhone case! This was the third one and best one!
I would recommend this to a friend - Pros mentioned:Case design
Nice case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This seems to be a good quality case and is quite a bit more slim than my other otter box case.
I would recommend this to a friend - Pros mentioned:Protection
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this case. Excellent protection without being too bulky! I have had 3 different colors!
I would recommend this to a friend - Pros mentioned:Protection
Best Clear Case!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box is finally getting it right.. no longer do you need an ugly brick to protect your device.
I would recommend this to a friend - Pros mentioned:Case design
Great case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color and the simple design though I wish it had the cut out in the back for the apple logo.
I would recommend this to a friend - Cons mentioned:Grip
Kind of slippery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very basic Otterbox case that protects your phone well, but doesn’t offer much in the way of grip. That said I have other cases I don’t use in favor of this one.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Jager00x,
We're bummed to hear that this Symmetry series seems to be a little too smooth for your comfort level! We might propose taking a quick look at the Defender case, which sports an outer rubber exterior that offers a bit more traction, so to speak. Please feel free to check it out via the link below, and give our helpful Otters a ring at 1-855-688-7269 with any further questions!
https://www.bestbuy.com/site/otterbox-defender-series-modular-case-for-apple-iphone-x-blue-green/6028063.p?skuId=6028063
Sincerely,
OtterBox Customer Service Team
- Pros mentioned:Protection
Just what you need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent protection without the bulk. I dropped it on my kitchen tile the phone is still perfect.
I would recommend this to a friend - Pros mentioned:Protection
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case is awesome I’ve dropped my phone so many times not a single scratch or cracked screen
I would recommend this to a friend