Customer Ratings & Reviews
- Model:
- 49725BBR
- |
- SKU:
- 6028031
Customer reviews
Rating 4.7 out of 5 stars with 1204 reviews
(1,204 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Symmetry Series Case as offering excellent protection and a great fit for the iPhone X and XS. Many appreciate its lightweight design and stylish appearance, while some find it lacks sufficient grip and is prone to scratches. The case's clarity is also a point of contention, with some praising its transparency and others noting discoloration over time.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Rated 4 out of 5 stars
Solid case for iPhone X
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves the simple style and I love the protection it provides!
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® X and XS - Black
I would recommend this to a friend - Pros mentioned:Case design
Rated 4 out of 5 stars
Good case for beginners
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this case good quality and material may be scratched
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® X and XS - Clear/silver flake
I would recommend this to a friend - Pros mentioned:Protection
Rated 4 out of 5 stars
New phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a new phone recently and the case has so far met my expectations.
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® X and XS - Clear
I would recommend this to a friend - Pros mentioned:Protection
Rated 3 out of 5 stars
Discolors Easily
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice case to show off the new iPhone, but after about a month of using it it starts to discolor. The rubber edges of the case turn yellow and it looks pretty lousy especially if you have the iPhone X with the white back. Nice case to protect your phone as long as you don’t care how it looks.
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® X and XS - Clear
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey NurbXtrusion,
Even though the Symmetry may be keeping your iPhone X safe and secure, we definitely still care how it looks! We apologize that this case is suffering from a cosmetic casualty, and our snazzy Otters would love to get you into a sleek, stylish new replacement. Just give them a ring at 1-855-688-7269, and they'll set up a warranty claim with ease and haste!
Warmly,
OtterBox Customer Service Team
- Pros mentioned:Protection
Rated 4 out of 5 stars
Good protective covering for phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color and how well it protects. Would recommend to anyone
I would recommend this to a friend - Cons mentioned:Bulk
Rated 4 out of 5 stars
It was a good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.But it was really rather bulky. I didn't like how it fit in my pocket.
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® X and XS - Black
I would recommend this to a friend - Cons mentioned:Color
Rated 4 out of 5 stars
Nice sparkle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay but seems to turn yellowish after some time. Feels nice though
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® X and XS - Clear/silver flake
I would recommend this to a friend - Cons mentioned:Color
Rated 4 out of 5 stars
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay but seems to turn yellowish after some time. Feels nice though
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® X and XS - Clear
I would recommend this to a friend - Pros mentioned:Protection
Rated 4 out of 5 stars
Great case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great case and protect your phone.i have had no problems
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® X and XS - Blue/pink
I would recommend this to a friend Rated 5 out of 5 stars
The Best Case Hands Down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always have used the Symmetry line from OtterBox. On every iPhone that I have ever had, it has been my go-to case. It has never disappointed. I've dropped my phones a great amount of times and my phone has survived every single drop. Best case for sure.
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® X and XS - Black
I would recommend this to a friend- Pros mentioned:Protection
Rated 4 out of 5 stars
Well made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well designed product, fits the phone and should protect it.
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® X and XS - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 4 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slim. Stylish. Well made!! Good for protection an not too thick
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® X and XS - Clear
I would recommend this to a friend - Pros mentioned:Protection
Rated 4 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. Looks good. Protects good would recomend
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® X and XS - Gray/burgundy
I would recommend this to a friend Rated 5 out of 5 stars
Loves it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think this phone case is the bees knees. Bought this thing same day I bought my iPhone and I haven’t needed to look for anything else. Dropped my phone plenty and I haven’t had a scratch. Might buy a new one but only for a new color.
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® X and XS - Black
I would recommend this to a friendRated 3 out of 5 stars
Phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the case but it hurts my ear when I am on the phone. It’s hard and rough on my ear.
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® X and XS - Easy breezy
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Techlover,
We're very sorry to see that this Symmetry case has been so "ear"-itating!
All jokes aside, it is odd that the case exterior is so rough, and our awesome Otters would love to smooth things over with a warranty claim. Please feel welcome to call them at 1-855-688-7269, and they'll hook you up with a sleek new replacement case!
Cheers,
OtterBox Customer Service Team
- Cons mentioned:Bulk
Rated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good product but it’s kind of thick & bulky
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® X and XS - Clear
I would recommend this to a friend Rated 5 out of 5 stars
Dropped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I drop my phone a ton. I needed a great case to make sure that my $1000 Investment was taken care of. So far I’ve probably dropped my phone like 4 times and it’s held up. Otter box is known for their durable cases. This one is no exception.
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® X and XS - Gray/burgundy
I would recommend this to a friend- Pros mentioned:Case design
Rated 1 out of 5 stars
This case is too thick!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is too thick and covers all of the phone's buttons...not what I wanted in a phone case. I like them sleek and clear so that the design and beauty of the phone is on display...not true when one uses this case. I returned it to Best Buy with no problem, Thanks!
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® X and XS - Clear
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey GMPNYC,
Our apologies that the iPhone X Symmetry series didn't end up being exactly what you were looking for! Although the case provides crystal clear protection, we don't exactly have a style of case where the buttons are not covered, and we completely respect your decision to return the product based on preferences. If you have any future OtterBox questions, please feel welcome to call our friendly Otters at 1-855-688-7269. They'll always do their best to help out!
Happy Holidays,
OtterBox Customer Service Team
- Pros mentioned:Case design
Rated 4 out of 5 stars
Good and Compact
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case for anyone looking for a sleek design..
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® X and XS - Gray/burgundy
I would recommend this to a friend - Pros mentioned:Fit
Rated 4 out of 5 stars
Good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s agood case keeps the phone in the save side jajaj
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® X and XS - Black
I would recommend this to a friend

