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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1204 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Symmetry Series Case as offering excellent protection and a great fit for the iPhone X and XS. Many appreciate its lightweight design and stylish appearance, while some find it lacks sufficient grip and is prone to scratches. The case's clarity is also a point of contention, with some praising its transparency and others noting discoloration over time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,204 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have previously purchased OtterBox cases for our cell phones. Very good protection for you iphone. Best Buy associates are very helpful with helping you pick the correct case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone Case!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dropped my phone numerous times and the phone case has kept it safe from cracks. It's also super pretty in the sunlight when the sparkles shine from the light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear as it states, easy to visualize the phone through the case, but also very sturdy. Side button protection is a little harder than other cases to push, but overall works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have utilized this type of case on all of my iPhones. Through multiple drops my phones have never cracked. Very sleek and reliable, highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great gift!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my dad when he got a new phone, he’s very big on safety so he loved the quality and the different color than the normal black or gray he was used to!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toug and sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking at hundreds of cases, I chose the otter box symmetry because it was just tough enough and just sleek enough. Charging the X wirelessly through it has been a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m writing this review a day after my son dropped my wifes cell on the floor with this case on and nothing happened to the cell. She likes the case more than the first day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has definitely been a huge improvement over previous generations, but doesn’t protect any protection for the phone screen, which was the only let down. Otherwise, it does it’s job pretty well and is very slim. Good enough to fit in your pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and Stylish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love how the clear box allows the phone color to show but the specs add some flare. simple to snap onto phone. no major drops yet but assuming is as good as other otterbox products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an ok case for my iPhone X. Have to get use 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case I put it on my iPhone X and have not taken it off except to clean the phone once in a while but still such a great product love this and the slimmess!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost Perfect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this case for well over a year. My phone is often abused by my toddler but this case kept if safe. Turns yellow and the bumper of the case did eventually pull apart from the back of the case tho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case to protect your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want something simple and of rubber material, get this case. It is clear so you can show your phone color. It is kind of expensive compared to non branded cases.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Color

    Rated 2 out of 5 stars

    Ok but there are better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does decent job of protecting phone, but will turn yellow over time because of sweat and body oils. Also, does show alot of scratches.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone X protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has performed well for almost 2.5 years. It has protected the phone from multiple drops. Great low profile protective case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox protects my iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otterbox I Purchased this for a family member to protect their new iPhone X that I bought for them. I’ve always buy otterbox because it protects the iPhone X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong and sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is slim, and doesn’t make my phone feel bulky as past Otterboxes do. I’ve dropped my iPhone a few times already and the case is definitely doing its job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gorgeous & Sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sparkliest phone case ever! It’s delicate glitter shines like diamonds in any light. The classic OtterBox toughness is like armor...that glitters.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great clear case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. I’ve used several clear cases (like Survivor) on my iphones before and this isn’t my favorite. I like the rigid back as opposed to a flexible TPU back. Only complaint is it’s hard to get on and off

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Color

    Rated 2 out of 5 stars

    unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product turned yellow. did what it was supposed to but looked great for a couple of months and then it looked scratched and dirty

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear Happy,

      We're terribly sorry that this iPhone X Symmetry series is looking a little worse for wear! Our color-conscious Otters would love to set you up with a replacement case, so please feel welcome to give them a call at 1-855-688-7269. They'll get this cosmetic issue cleaned up with a smooth warranty claim in no time!

      Warmly,
      OtterBox Customer Service Team otterbox