Customer Ratings & Reviews
- Model:
- 49725BBR
- SKU:
- 6028031
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Symmetry Series Case as offering excellent protection and a great fit for the iPhone X and XS. Many appreciate its lightweight design and stylish appearance, while some find it lacks sufficient grip and is prone to scratches. The case's clarity is also a point of contention, with some praising its transparency and others noting discoloration over time.
This summary was generated by AI based on customer reviews.
Otterbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case i would of give it 5 str but is a little slippery when im on the gym with sweaty hands
I would recommend this to a friend- Cons mentioned:Bulk
Bulky and not impressed - returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is bulkier than I liked. I went with a smaller case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey TinMan,
Our apologies that this Symmetry series was a little too bulky for your comfort level! Although we do our best to keep our case designs as streamlined as possible, at a certain point it just isn't worth it to sacrifice any further protective layers. After all - the safety of your device is our number one priority! We sincerely hope that this does not deter you from considering our protective options in the future, and if you have any future questions or comments, please feel welcome to call our friendly Otters at 1-855-688-7269. They're always glad to help out!
Sincerely,
OtterBox Customer Service Team
Great, slim protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What else can I say. Cheaper can be found online, but not with the Otterbox name/warranty!
I would recommend this to a friend- Pros mentioned:Protection
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This clear otterbox looks great and protects your phone.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Jenn!
We're glad you're liking that new case! If you have any issues with it, or there's anything we can do to turn this into a 5 star experience, drop us a line at 1-855-688-7269, and our world class Otters would be happy to assist you.
Happy Holidays,
OtterBox Customer Service Team
The Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this case for my phone. Have always purchased Otter Box cases. Great quality.
I would recommend this to a friendBulky case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case does its job but is very bulky. It’s take away from the aesthetic of the phone.
I would recommend this to a friendOtter Box is the way to go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otter Box has held up better than any other phone case I’ve used. Great products.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had for awhile now an no issues. easy installation. Clear does discolor over time.
I would recommend this to a friendGood quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this case, always go with an otter box for my phones. Has a great warranty even.
I would recommend this to a friend- Pros mentioned:Case design
It looked horrible on my phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't take me wrong, the case is of a very good quality but it just didn't look good on my phone that I had to remove it 1 hour later and return it. I've used the clear back Otterbox Symmetry case with black edges for the last year and a half and I loved it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey zzzz,
We're bummed to see that this Symmetry series and your iPhone X didn't end up being the perfect match that we were hoping for! While we certainly understand your decision to return the item based on preferences, our friendly Otters would still love to help you find the case of your dreams. Please feel welcome to give them a call at 1-855-688-7269, and they'll walk you through some options with ease and haste!
Sincerely,
OtterBox Customer Service Team
Good price
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price looks good drop phone few times edged my phone
I would recommend this to a friendphone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.like otterbox cases, have used for several years, when got a new phone.
I would recommend this to a friendGreat protection when phone is dropped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The OtterBox-Symmetry Series Case for the Apple IPhone X is clear and good.
I would recommend this to a friendtoo sparkly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hard to see the back of the phone due to glitter. wish it had more protection.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there theRockOfAges,
We truly apologize that this iPhone X Symmetry series wasn't exactly what you were hoping for! While we do our absolute best to display the most authentic representations of our case designs on the website, unfortunately, sometimes things can get lost in translation, so to speak. True, the "Stardust" style does incorporate quite a few sparkles on the back of the unit. However, rest assured that the case passed all of our extensive drop tests, and should provide sleek and stylish protection for your iPhone X! Should you run into any further inquiries, please don't hesitate to call our friendly Otters at 1-855-688-7269, and they'll be glad to help out!
Best,
OtterBox Customer Service Team
Slim and strong
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case for my father-in-laws new phone. No worries with Otterbox!
I would recommend this to a friendBasic otter box case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for the wife when we upgraded to the iPhone 10. Great basic case
I would recommend this to a friend- Pros mentioned:Protection
Damaged my phone upon install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case does a great job of protecting my phone if/when I drop it. However, I am really disappointed that upon installation the case scratched my brand new iPhone all along the edges. I bought a case to prevent scratches, not cause them.
No, I would not recommend this to a friend Good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great case, but the clear case was quickly discolored.
I would recommend this to a friendCase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great companion to the iPhone X much needEd high quality
I would recommend this to a friendGreat iPhonex case for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it with my wife new iPhonex she loved it because it’s compact.
I would recommend this to a friend