Customer Ratings & Reviews
- Model:
- 49725BBR
- SKU:
- 6028031
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Symmetry Series Case as offering excellent protection and a great fit for the iPhone X and XS. Many appreciate its lightweight design and stylish appearance, while some find it lacks sufficient grip and is prone to scratches. The case's clarity is also a point of contention, with some praising its transparency and others noting discoloration over time.
This summary was generated by AI based on customer reviews.
Jen is my day to be happy with
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hi I hope o you doing great job on your schedule for othe I
I would recommend this to a friendBeautiful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is beautiful on the silver iPhone X. The green is just right
I would recommend this to a friend- Pros mentioned:FitCons mentioned:Bulk
Best Clear Case! (But Slippery!)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is the best of the 3 clear iPhone X cases I've tested so far. (Namely, OtterBox, Tech21, and Speck). It fit the best, i.e. not too loose and not too snug. It had the best grip on the sides so it shouldn't slip out of your hands when using it. The back of the OtterBox case did get pretty slippery after using it for a few hours, and there was some rainbow-ing going on as well. This case is pretty thick too. It still works perfectly fine with wireless charging, but does at some bulk in the traditional OtterBox style. That being said, this is still the best clear case out of the 3 I've tested. Speck doesn't even fit the iPhone because they made it before it was officially announced by Apple and Tech21 was ever-so-slightly too loose and way too slippery for my liking.
I would recommend this to a friend Good cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice cover with great value. Can’t complain and will recommend...
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought this clear OtterBox case.Great quality.Looks great
I would recommend this to a friendProtects my phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had any issues with it yet. The case appears sturdy
I would recommend this to a friendWorks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feels good in my hand and doesn’t get stuck in my pocket
I would recommend this to a friendSolid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great build as expected from Otterbox and large enough cutouts.
I would recommend this to a friendGreat case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice case nice color and durable I would buy this item again
I would recommend this to a friendI phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves this case protector for her iPhone
I would recommend this to a friendSuper cute
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super cute case. Works as advertised. I like it a lot!
I would recommend this to a friendgreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works good, good quality and good price, i like it.
I would recommend this to a friendGoid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product No complaints Would purchase again—-
I would recommend this to a friendGreat quality, too light of a color for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Durable and reliable. Great case, wrong color choice.
I would recommend this to a friendOtterBox - Symmetry Series Case for iPhone X
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hi. This is an average case. I am sure it works well. I decided to return it this for the Pursuit series from OtterBox. I did notice that pieces were breaking off it's molding. Little tiny chunks. That particular case wasn't going to last long. It was defective.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Pimptronics,
We're bummed to hear that the iPhone X Symmetry series didn't hold up to expectations! It is definitely odd that "tiny chunks" were coming off of the case, and while we don't see this happen often, we certainly apologize. We're glad that you found an option that works better for you, and if you have any future OtterBox questions or comments, please don't hesitate to call our playful Otters at 1-855-688-7269. They're always ready to dive in and help out!
Best,
OtterBox Customer Service Team
Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product to protect from breaks and scratches.
I would recommend this to a friend- Cons mentioned:Color
Faded
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cute case but it discolored really fast and turned this brown color. Had to ultimately toss it cause not even hot water and bleach would get it clean
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Dear Canoy,
We're truly sorry to see that this Symmetry series started looking a little worse for wear while on the front lines! Had you contacted us, we would have been more than happy to set you up with a spotless new warranty replacement, but we also certainly understand your decision to head in a different direction. We sincerely hope that this experience does not prevent you from considering our protective options in the future, and if you have any additional questions or comments, please feel free to call our reliable Otters at 1-855-688-7269. They'll always do what they can to provide assistance!
Sincerely,
OtterBox Customer Service Team
- Cons mentioned:Color
Ok case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the case is ok, after about a year the rubber will start ti break away from the plastic. the rubber also will turn yellow with in a month.
No, I would not recommend this to a friend Expensive for what you get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox may be of high quality but the price is above and beyond what you can get elsewhere while sacrificing minimal quality. I would recommend looking at some of the off brands first.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi CBTexas,
While we recognize your apprehension based on price, we think the cost of the unit is well worth the high-caliber protection, outstanding customer service, and limited lifetime warranty that all come along with the product. Feel free to give us a ring at 1-855-688-7269 if you have any further questions.
Best,
OtterBox Customer Service Team
- Pros mentioned:Case design
Cute but uncomfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case looks very nice but there is a flap with a sharp edge on the top part of the phone that hurts your ears when you are on the phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Meeks,
Yikes, sounds like that iPhone X Symmetry series case has certainly been "ear-itating!"
All jokes aside, we so apologize that this is odd issue is happening, and our friendly Otters would love to rectify this by sending out a replacement case. Please don't hesitate to ring them up at 1-855-688-7269, and they'll set up a warranty claim right away!
Cheers,
OtterBox Customer Service Team