Customer Ratings & Reviews
- Model:
- 51213BBR
- SKU:
- 6287799
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Symmetry Series Case's protective qualities, snug fit, and sleek design. Many appreciate its lightweight feel and ease of installation. While some found the case prone to scratches and slightly slippery, the overall feedback highlights its positive attributes. A few customers mentioned the price point as a potential drawback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:ProtectionCons mentioned:Scratch resistance
Great case but scratches easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case but scratches easy. It’s a pretty nice looking case and it seems like it’s going to protect the phone very well. However after only having it for a few hours it’s starting to show a lot of scratches on the back. It was also quite difficult to get it in to the case. I don’t know if there’s a special trick or something but I struggled with getting the phone into the case the first time.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi eqjunkie829,
We truly apologize that this Symmetry series is running into a few practicality problems right off the bat! While we're bummed to hear that the exterior has retained some severe scratches, we're glad that the case is doing its job and absorbing the brunt of impacts that would otherwise jeopardize your phone. While these cosmetic issues shouldn't affect your levels of protection, our stylish Otters will still be happy to outfit you with a brand-new warranty replacement. Just give them a ring at 1-855-688-7269, and they'll gladly set this up for you!
For future reference, if you run into any additional installation troubles, please note that we are always able to provide step-by-step assistance. Please feel free to check out the link below to watch our visual instructions on installing the Symmetry case. This guide should provide some helpful tips and tricks going forward!
https://www.youtube.com/watch?v=aCf0nx42OFk
Sincerely,
OtterBox Customer Service Team
- Pros mentioned:Fit
Otterbox case for iPhone XS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it has worked out great. Fit the XS perfectly and camera also works perfect.
I would recommend this to a friend - Pros mentioned:Fit
Great Phone Protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit and great item for your phone for everyday wear and tear.
I would recommend this to a friend - Pros mentioned:Protection
Not the prettiest case but sturdy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as pretty as some of the cases I have had but really protects. I chose purple to help with the aesthetics. Dropped phone twice and the case protected it.
I would recommend this to a friend - Pros mentioned:Protection
Great case for iPhone!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is all I expect for what it is, it protects well my new iPhone.
I would recommend this to a friend - Pros mentioned:Protection
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very thin but protects I dropped my phone so many times
I would recommend this to a friend - Pros mentioned:Protection
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box provides great protection, the quality is top notch! Highly recommend!
I would recommend this to a friend - Cons mentioned:Bulk
Beautiful case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such a pretty sparkly case!! It’s not bulky at all either!! Love this case.
I would recommend this to a friend - Pros mentioned:Protection
Great case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went though four cases only to go back to this one! Protects phone well.
I would recommend this to a friend - Pros mentioned:Protection
Excellent i phone protector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Long time user of otterbox, Well made offers excellent protection for my phone
I would recommend this to a friend - Cons mentioned:Bulk
Love It!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I wanted. It’s slim and isn’t bulky like the other OB cases.
I would recommend this to a friend - Pros mentioned:Protection
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love it! It keeps our phones safe and secure while at work and in the go.
I would recommend this to a friend - Pros mentioned:Protection
Great protection against hard drops
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case provides great protection against every day drops and falls.
I would recommend this to a friend - Pros mentioned:Protection
great case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like how the case is slim but still offers great protection for my phone.
I would recommend this to a friend - Pros mentioned:Design
great case if you want slim design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the case so far. Slim design while still offering protection.
I would recommend this to a friend - Pros mentioned:Protection
Bullet-proof
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best case for my butter- fingers, never a scratch no matter where I drop it.
I would recommend this to a friend - Pros mentioned:Protection
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! It seems to be holding up well. Her last case — not so good :(
I would recommend this to a friend - Pros mentioned:Protection
Trendy but protective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new case for my iPhone X. I got this one because I haven't seen it on any other phones yet and I know the symmetry is protective. Very happy!
I would recommend this to a friend - Pros mentioned:Protection
Can’t go wrong with OtterBox
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OtterBox is pretty reliable, and you can’t go wrong with its protection.
I would recommend this to a friend Strong and Sturdy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case. Light, strong, and sturdy. Plus, OtterBox has many styles of cases.
I would recommend this to a friend