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Customer Ratings & Reviews

Your price for this item is $39.99

Customer reviews

Rating 4.7 out of 5 stars with 1158 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the Symmetry Series Case's protective qualities, snug fit, and sleek design. Many appreciate its lightweight feel and ease of installation. While some found the case prone to scratches and slightly slippery, the overall feedback highlights its positive attributes. A few customers mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,158 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product i love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its amazing i love and enjoy it everytime i used it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Nice Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case. Protects phone well and looks cute

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    A very sturdy case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otter box offers good protection. The main complaint with it is that it is very difficult to remove.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Provides good phone protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was purchased to give protection from damage to a new cell phone which had been recently purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Otterbox Symmetry series case in about 6 years. They are thin, lightweight, & provide good phone protection. If you use your phone a lot, you need something thin and not bulky. The case holds up very well. Two years per phone case is great in my opinion.

    I would recommend this to a friend
  • Cons mentioned:
    Color

    Rated 4 out of 5 stars

    Greay

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is nice but it will yellow out in a year but it’s definitely worth it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Mrs.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is both attractive and protective of my expensive device.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Decent protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, not bulky, offers decent protection to iPhone XS. Would not be best suited to heavy duty.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps iphone from breaking if it should fall. Some may like it. However I prefer a little simple decoration

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    I love the protection of Otter products. Nice, slm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this item for a few weeks now and it meets all my expectations. It fits my iPhone X’s perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good case and is easy to slide in and out of your pocket. Seems to be very strong also

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Color

    Rated 3 out of 5 stars

    Sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turns yellow too fast but other than that it keeps your phone safe

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Chaz,

      While it's awesome to see that your iPhone feels ready to take on the world in this Symmetry series, we're bummed that the case has been looking a little worse for wear lately! You're definitely right in thinking that these cosmetic complications won't necessarily have an effect on the protective abilities of your case, but we certainly understand why this might cause some slight disappointment. Fortunately, our stylish Otters are here and ready to outfit you with a brand-new replacement! Just give them a call at 1-855-688-7269, and they'll clean things up in no time with a warranty claim!

      Cheers,
      OtterBox Customer Service Team otterbox

  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is cheaper on amazon.however, good quality. Love the phone protection the otter box gives.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Tough case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is for my son’s phone. I feel he would have a hard time breaking his phone with this case

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Color

    Rated 3 out of 5 stars

    average buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had good protection but turned blue within one day

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Melissa!

      We're sorry to hear that your Symmetry Series has caught a case of the blues! That's certainly unusual. The good news is, we have a supportive team of CS Otters who'd love to take a crack at turning your case's day back around. Give us a ring at 1-855-688-7269, and we'd be more than happy to discuss your warranty options with you, and cheer that case right back up!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great case, great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's sometimes hard to find a case for my daughter's phone that we can both agree on. I value protection more, she values style. With this case, she can have her style and still protect her phone. She puts her favorite photos on under the see-through case on the back of the phone!

    I would recommend this to a friend
  • Cons mentioned:
    Scratch resistance

    Rated 3 out of 5 stars

    Clear case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is actually slim case. It’s swesome that you can add any pics under the case so y’all can show off to your friends. I’m just only sad that their back case got scratched easily. I’m pretty sure it’s normal. Their lips on case is pretty high but it means good news... why? Because it actually protects your front screen from falling on the floor.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Elisar,

      It's so awesome to hear that your Symmetry series is protecting that iPhone with no trouble at all! We apologize that the case exterior has accumulated a few scratches during its time on the job. Occasionally, this can happen, depending on what the unit is exposed to on a daily basis. That being said, our stylish Otters are always happy to replace any damaged items under our awesome warranty. Please feel welcome to give them a call at 1-855-688-7269, and they'll be thrilled to help you get back to sleek security as soon as possible!

      Sincerely,
      OtterBox Customer Service Team OtterBox

  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case sucks for 40 bucks definitely wish they still had screen protector built in to case

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Very protective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a couple weeks and the back is already scratched!! Otherwise very protective!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My buddy and I were comparing our phone cases and he showed me this case. He had the Otterbox and I felt it in my hand and I instantly loved it. I went out the next day to Best Buy and purchased the case and this is my favorite case by far. I love it! Worth every penny.

    I would recommend this to a friend