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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.7 out of 5 stars with 2953 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Symmetry Series Case's protective qualities, its snug fit, and the overall quality of the case. Many appreciate the design, ease of use, and lightweight nature of the product. While some users noted that the case can add a bit of bulk and is prone to scratches, the positive feedback on protection and design outweighs these concerns. The case is also praised for its good value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 2,953 reviews
  • Rated 4 out of 5 stars

    High quality case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides excellent phone protection and when paired when the tempered glass Best Buy offered, keeps my phone very safe.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clear Cover to Show off Iphone Colors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit stiff to get onto the phone, other than that seems fine. Shows off the new colors of the IPhone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good solid case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case. The only drawback is that it “feels” a little “cheap.” It would be nice if the finish was a bit softer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color but don’t like that it doesn’t completely cover the glass. Traded up for a life proof

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case but slick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid case but the back is very slick and it slides around easily. Wireless chargers work with it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Protects iPhone well.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife and she is happy with it as a protector for her iPhone.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey!

      We're happy to hear that your wife is a fan of her Symmetry Series case. If there's anything specific keeping this from being a 5-star experience, feel free to give us a ring at 1-855-688-7269. Our CS Team would love to hear your feedback.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Case is average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is good for drops, it needs more grip because it really slippery plastic.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Kel81s,

      We're so glad to hear that this Symmetry series is conquering every drop, but we apologize that the case seems a little too sleek for your preferences! True, the Symmetry case is engineered for pocket-friendly protection, and if you're looking for something with more traction, we would suggest the Defender Series Pro. The Defender includes an outer rubber slipcover, which adds extra grip! Feel free to take a peek via the link below, and reach out to us at 1-855-688-7269 if you have any further inquiries!

      https://www.bestbuy.com/site/otterbox-defender-series-pro-case-for-apple-iphone-xr-blue/6298617.p?skuId=6298617

      Sincerely,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Bought for my Dad for Christmas and he loves it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is pretty good! A little pricey yet very durable. I like the thin sleek yet durable feel!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t a huge selection of cases for this new iPhone but surprisingly I like the clear case and it does its job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is not bulky and charging cable fits into phone without having to remove the case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the clear case to show the color of the phone but it does not have any grips on it so it slides very easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels slime in hand I would like to see more come with. It like a screen protector for that price honestly.

    I would recommend this to a friend
  • Cons mentioned:
    Scratch resistance

    Rated 3 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for daughter. We like it but easily scratches. Otherwise nice item.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear Claude,

      Sorry to hear that your daughter's Symmetry series seems to be retaining some serious scratches! While we're positive that it should continue to protect her iPhone, we don't think she should have to sacrifice style for protection, and our fashionable Otters would love to send her a spotless new warranty replacement. Please feel welcome to give them a call at 1-855-688-7269, and they'll set this up for her right away!

      Kindly,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Always quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box makes quality phone cases. This is a basic cover but sometimes the most basic ones are the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Durable case

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is very durable but there is nothing technologically advanced about this case to justify the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality case. Can't go wrong with any otterbox. Just not much to look at. Boring colors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone Xr case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the Symmetry Case for Apple is nice enough. Purchased because I've had two for two other iPhones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OtterBox is a great Brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes me feel like my phone is indestructible. Haven't dropped it yet, but if I do I know it will not break.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice protective case. My only complaint is that it’s too thick and you can’t charge wirelessly with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a good product. When the flashlight on the phone is turned on the case lights up as well.

    I would recommend this to a friend