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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.7 out of 5 stars with 2953 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Symmetry Series Case's protective qualities, its snug fit, and the overall quality of the case. Many appreciate the design, ease of use, and lightweight nature of the product. While some users noted that the case can add a bit of bulk and is prone to scratches, the positive feedback on protection and design outweighs these concerns. The case is also praised for its good value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 2,953 reviews
  • Rated 4 out of 5 stars

    Like newer features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I especially liked the face ID feature. It's also a nice screen size and takes great pictures

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great case just a little bit on the thick side. have to expect that for the protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas gift

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exchanged to get this right one for Xmas gift . It's still durable to this day..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like the clear case, and great value I don't like writing reviews

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, but not thrilled that when you take pics they don’t show on the full screen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    It was great at first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Physically a great case- dropped my phone a few times and no cracks. BUT it turned yellow after a month!! For $50 I would have hoped the case would have stayed it’s given color. Disappointed because I’ve never been dissatisfied with an otter box product before.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Clevelandroks8,

      We're so bummed to hear that this Symmetry series ended up being the first instance of OtterBox disappointment for you! While any sort of aesthetic attack shouldn't necessarily impact your overall protection, we truly understand that discoloration would be disappointing. Our awesome Otters would love to clean things up with a quick warranty claim, so please feel free to give them a call at 1-855-688-7269. They'll hook you up with a brand-new case so that you can enjoy pristine protection once again!

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Just as desrcibe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justa describe. does not protect screen but body. does a good job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the case is fully see-through & you can see the color of the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    solid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected, but pricey. Not anything special. A little slick to hold.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cute and slim

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But not sure how well it will protect my phone. Going bigger as soon as I can

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong love the clear one because I could see the beautiful read color of my phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Classic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for solid coverage with no bells or whistles, this is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a Xmas gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will know what the receiver thinks after Xmas. The reviews were good and so.was.price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this case at Best Buy for my new iPhone. Great case for IPHONE XR.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clear case. A little bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for my wife. She likes it but, it is a little bulky on the sides.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but scratches easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So it’s an ok phone case. It’s a bit slippery and worse yet it scratches up easily. Within a week mine looks like I ran sandpaper over it. Some of the scratches almost looks like cracks they are so bad. Not very happy with this case but it is functional and because I ordered a red phone, I can see the color which is a plus.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Dk757,

      Sorry to hear that your Symmetry series has retained a few battle scars from the front lines of protection! Our cases are not necessarily designed to be infallible so much as they are intended to absorb the brunt of any impacts that would otherwise damage the device. So as long as your red iPhone is still looking sleek, we're going to call this a win!

      Our friendly Otters will be happy to restore that polished protection with a warranty claim, so please feel welcome to call them up at 1-855-688-7269. They'll send you a smooth new replacement case in practically no time at all!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case for your phone, dropped it plenty times and phone still intact.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects your case. iPhone has been dropped several times and phone has no damages

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great. My only issue is getting it on and off.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and pretty but getting the case off and on the phone is a challenge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great, but microphone is blocked. You have to keep your phone close to your mouth

    I would recommend this to a friend