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Customer Ratings & Reviews

Your price for this item is $24.99
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The comparable value price is $49.99

Customer reviews

Rating 4.7 out of 5 stars with 1669 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Symmetry Series Case as providing good protection and a comfortable fit, with many appreciating its sleek design and ease of use. However, some users noted that the case is prone to scratches and that the color may fade over time. A few customers also felt the price point was somewhat high for the features offered. The case's clarity in showcasing the phone's design was also a positive aspect for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,669 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterboi

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case broke, but my phone didn’t. Had no clue otters were such resilient creatures.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    My Daughter picked this case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this case after buying my daughter a new Iphonex. Attached to the phone simply and gives some protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The case rocks.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of the case. Not bulky and provides great protection. Otterbox is the only case I will ever use.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case. Daughter loves it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of the case. Not bulky and provides great protection. Otterbox is the only case I will ever use.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great iPhone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of the case. Not bulky and provides great protection. Otterbox is the only case I will ever use.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love my new phone case. It’s not bulky at all, yet very protective. Definitely needed on the high priced phones.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Protection Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design and protection this case gives me phone.. I wish It was a little cheaper but its worth the protection

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great because I've already dropped my phone and no cracks or anything. Looks good too!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Loved it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted a durable clear case to pair with her new iphone XS Max and this product fulfilled all her needs.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Always liked Otterbox. Does what it says.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox protects as claimed. When one pays so much for a device it is well worth the cost of proven protection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great otter box case for iphone xs max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otter box case for the iphone xs max is very compact, protective, and easy to carry & hold. Also, price is right.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great phone case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great phone case. it protects the phone and lets it be visible at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clear case to show off my gold new iPhone! What’s the point in getting the gold if you can’t show it off!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides the perfect amount of protection for the phone itself, I am just concerned about the screen. I drop my phone a lot, but it hasn't broke yet so it's pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Solid Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect slim case with trusted otterbox name. Makes the slick glass phone easier to hold and protects its from drops.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Good fit but scratches easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid case that fits snug and gets the job done. I got the stardust “color” which looks fantastic on the gold phone. My biggest complaint is the case scratches SO easy. I’ve had it a week and it’s pretty scratched up. If I had the regular clear I would be very disappointed, but because mine is sparkly you can’t see the scratches as much. Still disappointing because I feel like it will look very bad in the next month or so. People complain about how hard it was to get on but it isn’t terrible, it’s just snug as it should be.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear Khp1,

      We're so happy to hear that this Symmetry series is snugly and stylishly keeping your iPhone XS Max secure! We apologize that the case has retained a few scratches in the line of duty, and while these scars shouldn't affect the protection of the unit itself, we totally get why this might feel disheartening. Please feel welcome to call our awesome Otters at 1-855-688-7269, and they'll smooth things over right away with a warranty claim. You'll have a sleek new Symmetry headed your way in no time at all!

      Warmly,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this case for my daughter’s new phone! Great value! Protects phone without paying too much for a case!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sleek case that will protective the case. Only draw back if it being clear is that you can see the dirt.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great for protecting my phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my phone from getting dog hair and dust in it. Always purchase an OtterBox to protect my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad we bought this case because my wife has a case of the dropsies so it held up

    I would recommend this to a friend