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Customer Ratings & Reviews

Your price for this item is $24.99
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The comparable value price is $49.99

Customer reviews

Rating 4.7 out of 5 stars with 1669 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Symmetry Series Case as providing good protection and a comfortable fit, with many appreciating its sleek design and ease of use. However, some users noted that the case is prone to scratches and that the color may fade over time. A few customers also felt the price point was somewhat high for the features offered. The case's clarity in showcasing the phone's design was also a positive aspect for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,669 reviews
  • Cons mentioned:
    Scratch resistance

    Rated 4 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like usual otter box made a nice case. Only gripe is that the case holds dirt and scratched easily.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good the case fits and it's working fine

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection....love the color...does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Slim yet rugged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim yet rugged design. Back scratches fairly easy but serves the purpose I was looking for in a case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great case for iphone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and case for iPhone Fits well Light

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an iPhone user and needed to update because the battery was dying on my iPhone 7 Plus. I decided to get the iPhone XS max. The phone size was the same as the 7plus definitely more screen on the max. I like the facial recognition especially with some of the apps using it. I have been pleased with the Max

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone case to protect my apple iphone xs max.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Color

    Rated 3 out of 5 stars

    Ok case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started to turn yellow within a year. It protects good though

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Reezy,

      While we're glad to hear that your iPhone Xs Max is taking on the world with the Symmetry series, we apologize that the case exterior started to change colors on you! Our friendly Otters would love to clear things up with a warranty replacement, so please feel welcome to call them up at 1-855-688-7269. They'll be thrilled to help out!

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for protection and stylish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is pretty and provides great protection..

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for an iPhone and it fit perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Best for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little stiff but great protector for the money...dropped the phone down the stairs and no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case does exactly what it should do which is keep your phone protected. However I did not like the fact that the case itself was easily scratched. I would lay it down on a table and it would scratch. That might be something TOO ignorant to complain about but after spending $25 bucks on it, id like it to not scratch as easy as it did.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Alexandria!

      We're sorry to hear about the damage to your case! We make some tough cases, but occasionally the pressures of everyday life leaves some battle scars. If your case ends up getting too beat up, give us a ring at 1-855-688-7269, and we can look into getting you a replacement OtterBox!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox never disappoints... The case edges are not slippery and the back is OK especially when you put your pocket socket on it. Best Buy match their online price and I am very happy with the purchase. OtterBox has the best warranty. Happy that Best Buy had one left in stock and I got it !

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Protects well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfect just a little too stiff like plastic but still some flex and look great on gold IPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking to show off your brand new Gold iPhone Max, this case is the perfect choice! Very slim and it protects camera when phone is flat, also protects screen when it’s flat due to it having a small ridge to keep screen getting scratched.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Nice looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is working great to protect my phone. It does seem to scratch easily on the back of the case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great phone case!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case for my new iPhone XS Max! It does a good job of protecting my new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Cute and sturdy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love it. It’s a little hard to get on and off but it’s great quality and cute.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drop phone a few times no damage so far, it’s transparent so you can enjoy the look of the phone.

    I would recommend this to a friend
  • Cons mentioned:
    Color

    Rated 4 out of 5 stars

    Pretty case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case but it discolors so easily. My sides are now yellow and it scratched so easily.

    I would recommend this to a friend