Customer Ratings & Reviews
- Model:
- 51197BBR
- SKU:
- 6287820
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Symmetry Series Case as providing good protection and a comfortable fit, with many appreciating its sleek design and ease of use. However, some users noted that the case is prone to scratches and that the color may fade over time. A few customers also felt the price point was somewhat high for the features offered. The case's clarity in showcasing the phone's design was also a positive aspect for some.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
good protection for your iPhone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. The Otterbox seems to provide solid protection for my iPhone
I would recommend this to a friend - Pros mentioned:Protection
discoloration.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It give your phone good grip. It has create protection but te clear begins to discolor after about a month. Mine began to turn yellowish... Cant even clean it. Jean will rub off on it but that can be wiped. the yellow is a natural discoloration that makes the case look ugly even if it is only one month used.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Izzy!
We're sorry to hear about the discoloration of your Symmetry Series case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so don't hesitate to reach out to our Customer Service Team for a replacement case. You can contact us here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
- Cons mentioned:Price
It’s a case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like clear cases for my phones. I had just upgraded my phone to an XS Max so I needed a case asap. The price is horrendous. 50 dollars for a plain clear case. The price could be lower in my opinion. And trying to take the case of is REALLY tough. My phone feels like it’s about to snap in half when I try to take it off. It’s an okay case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there Martij21,
We apologize that you're feeling let down by this Symmetry series! Although we certainly appreciate your trepidation surrounding the cost of the unit, we truly believe that this price is well worth the sleek protection, exceptional customer service, and limited lifetime warranty that all accompany the case. If you have any additional questions or comments going forward, please feel welcome to call our reliable Otters at 1-855-688-7269. They're always delighted to provide assistance!
Sincerely,
OtterBox Customer Service Team
- Pros mentioned:Protection
nice cover to help keep the phone safe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice phone to help cover the phone and keep it form breaking. also can put cards into it.
I would recommend this to a friend Meets our needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our task was to put our corporate logo on 116 cases. We looked at black cases and router our logo on the plastic. Problem with router is fine detail. So we looked in to the option of putting a sticker on the case. Problem was the sticker would wear and peel off easily. Tested the clear cases and put the sticker on the phone itself. Worked great. Time will tell if this particular case will hold up as well the Commuter.
I would recommend this to a friend- Pros mentioned:Protection
Good iPhone Protection Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice looking protection case for an iPhone without all the bulk of some other models
I would recommend this to a friend - Pros mentioned:Protection
Tough As Heck!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great phone protector, I would highly suggest this Otter Box
I would recommend this to a friend - Cons mentioned:Scratch resistance
Nice case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice case but will scratch so don’t believe the packaging that says scratch resistant
I would recommend this to a friend - Pros mentioned:Case quality
Great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality it great but I’d rather it wasn’t so hard so I could remove it easily.
I would recommend this to a friend - Pros mentioned:Protection
Good protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used this product before on other phones and found it to the best option for me
I would recommend this to a friend - Pros mentioned:Fit
very good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good case cant complain about it at all it cover my phone just how i need it
I would recommend this to a friend - Pros mentioned:Protection
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case is doing it’s job. Protecting the phone. I have a zagg screen protector. It’s doesn’t protect like a otterbox case. This case is not designed for dusty areas due to the open ports. It’s thin and slides in and out of your pockets easy. I dropped my phone in this case and it survived with no screen damage or broken phone.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi again Nine,
We apologize that this Symmetry series doesn't seem to have the same effect as your Commuter! This case is intentionally engineered to provide direct, easy access to all of the ports. Occasionally, dust can build-up, but this is simply fixed by blowing the debris out of the area. If this issue continues to persist, please feel welcome to call our handy Otters at 1-855-688-7269, and they'll gladly find a quick fix!
It's awesome to hear that your phone survived an intense drop with the Symmetry, and we're confident that this level of security should extend for a long time to come. If you have any additional questions or comments, just let us know!
Sincerely,
OtterBox Customer Service Team
- Pros mentioned:Fit
Great case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the case. Fits perfectly and is durable. I do not have to worry about my phone.
I would recommend this to a friend Love this case!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have the rose gold iPhone Max which in and of itself is beautiful ... so I didn't want a case that was going to hide the beauty of the phone - and this case is just perfect! It adds a sparkle to the rose gold on the phone that's really attractive without feeling bulky and cumbersome.
I would recommend this to a friend- Pros mentioned:Protection
Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case! Back gets scratched easily. Hard to put on but i know it’s safe on it
I would recommend this to a friend - Pros mentioned:Protection
Great sleek case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It offers just the right protection without the bulk of the other Otterbox cases.
I would recommend this to a friend - Pros mentioned:Fit
good for phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is good for iPhone and fit perfectly. I woul recommend
I would recommend this to a friend - Pros mentioned:Fit
Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter likes her new case. I’m sure we’ll be purchasing it again if need.
I would recommend this to a friend - Cons mentioned:Scratch resistance
Nice case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, a good product. Scratched kinda easy. Better it than my phone, I guess.
I would recommend this to a friend Great style
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Being clear it lets the silver style of my phone be seen with great protection.
I would recommend this to a friend