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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 850 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers praise the Symmetry Series Case for its excellent protection and snug fit, highlighting its clarity and ease of use. Many appreciate the sleek design and improved grip it provides. However, some customers note that the case is prone to scratches and that the price point may be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 31 reviews
  • Rated 1 out of 5 stars

    unfortunately not worth buying

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this is the first time I have ever had a issue with otter box. many years or use on all my not note devices. Used the symmetry for 2 years on my note 9 never had a problem and prevented damage on multiple occasions. Naturally this was my go to when I upgraded. At first I love the sleek design, until I dropped my phone and damaged occurred on next to the s pen(pictures included) this was on the first drop.... The other issue i had was the rubberized material detached from the plastic. Overall a fail....

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there.

      We're sorry to hear about the damage to your device while it was in a Symmetry Series case. While our cases are tough, there are some variables that can't be predicted. Though we can't replace the device, we're more than happy to get you a replacement case. Don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great case for my G Note 10+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit and protection for the phone. I love the sleek design

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A very hard but heavy case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels solid, fits perfectly, has a good design and quality, the only problem is that it adds a lot of weight to the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protects my Note 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great see through case. A great phone protector. Easy to put on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Fitment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had alot of cases and this one by far is the best! Minimalist design makes it great and not to bulky. Fits perfectly in your pocket and gives this phone the added protection it needs. My girlfriend and I both have this case for our Note 10 + and love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is another quality case from Otterbox. I don't understand why people want to buy a cheap case for their brand new and expensive phones! This case feels good in the hand, if feels substantial, a legit case. I trust that my phone is as protected as it can be and still feel sleek and thin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design with all the protection of an otterbox, had the clear version of this same case and only reason I switched was because I accidently melted it with acetone it had survived many drops and protected my phone, seems this will do the same

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Allows the phone color to be seen!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the case because it allows the pretty blue color of the phone to be seen. It is very sturdy...I've dropped my phone many times...the case protected it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this case for my new ($$$) phone. It’s been great and non bulky which is important. It fits in pocket and purse fine. So there’s the protection with less bulk.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great looks poor durability for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case looks great and and is a pretty slick design, overall it shows off the awesome aura glow color in an amazing way. My only gripe is the case is supposed to be scratch resistant but it's already showing signs of wear after only a couple weeks and I suspect it will get to a point that it will distract from the aura glow color and need to be replaced. I wouldn't be upset if the case didn't cost so much and not deliver on a key feature.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the scratches on your Symmetry Series case! We'll be sure to get your feedback passed up the ladder. In the meantime, give us a ring at 1-855-688-7269, and we can certainly look into getting you a replacement case.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox symmetry is the best case ever. Best protection and still very slim desig.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice clear cover

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clear cover and protection. The design is not bulky but with time it may turn yellow same as many of the clear covers out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my note 10+ well . Looks pretty . . Looks danty8. Can see the color of my note + beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim design for an OtterBox without sacrificing protection. I'd recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cover shows off my new Note 10+ while keeping it safe. I like the slim design

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice slim line design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice light weight case that allows the true color of the phone to show through. Probably not appropriate for those who are rough with their phones but if you take care of your phone and carry it in a nice pocket in your purse or work bag, you should be good to go. Nice slim line design and allows you to work all the necessary volume buttons etc. on the side. Easy on and off but it does involve a little strength in your fingers each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tough case!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tough case that shows this excellent design and colors of these phones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not claim to be the most tech savvy of persons but I love this phone case! It is slim in design and has helped my phone survive me dropping it numerous times. It is definitely a keeper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple, Sleek, and liked by others- Impressive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a simple case for my new Note 10 and this fit the bill better than I thought it could. I was complimented on it by several people the day I bought both the phone as well as this sleek case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If only it had a stand...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the slim design. And always a fan of otterbox quality. Would be a slam dunk 5 stars if they came out with a version that has a fold out stand. Seems pretty common in other brands, just not otterbox...yet.

    No, I would not recommend this to a friend