Customer Ratings & Reviews
- Model:
- 77-62339
- SKU:
- 6361033
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the Symmetry Series Case for its excellent protection and snug fit, highlighting its clarity and ease of use. Many appreciate the sleek design and improved grip it provides. However, some customers note that the case is prone to scratches and that the price point may be considered high by some.
This summary was generated by AI based on customer reviews.
It’s ok
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s Not all that but it does the job. I’m satisfied.
I would recommend this to a friendIt shows off my rainbow phone lol
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this may be a really good case well see I guess
I would recommend this to a friendLike the ability to see the phone color
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wish that it offered more coverage and protection, but like how you can see the color and its a minimal type case. However for me I returned because I feel that dropping the device with this case on it, might still crack the expensive hardware inside.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you didn't love that Symmetry Series case! We're bummed to hear that you decided to return your case, but we hope you find an OtterBox that suits your needs. If you're looking for something a bit more rugged, we'd suggest checking out our Defender Series Pro case, here: https://www.bestbuy.com/site/otterbox-defender-series-pro-case-for-samsung-galaxy-note10-and-note10-5g-black/6361032.p?skuId=6361032
Best,
OtterBox Customer Service Team
Great case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good, durable case. Very sturdy and strong.
I would recommend this to a friendVery good slim fit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and slim definitely will buy it again. .
I would recommend this to a friendFind something cheaper...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fitting case, but will look scratched and scuffed minutes after you take it out of the box. Not worth the price as it will look like any other cheap case after minor use.
No, I would not recommend this to a friendExpected more from a Otter Box case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had pretty high hopes for this case, seeing that it is a Otter Box. It's very slim, not very protective or shock proof. And it's very slippery, not much grip. The sparkles are a nice touch, but that's about it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Ash!
We're sorry to hear about your disappointment with your Symmetry Series case! Rest assured, that case design has been through hundreds of hours of testing to ensure it will provide your phone with the drop protection OtterBox is known for. Having said that, we do appreciate your feedback about your case and the grip it provides, and we'll be sure to get you thoughts passed along to our design team. In the meantime, if you run into any other issues with your case, we have a great warranty, so don't hesitate to reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Hope you like finger prints
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good case but being clear it quickly gets covered in finger prints. Buttons work well and all access ports work well. So if you can stand having finger prints all over the case, then get it. Otherwise buy something else.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
We're so sorry this Symmetry Series case is getting a little smeared!
We'd love to clear those fingerprints up with a few handy tricks. Please feel free to give us a call at 1-855-688-7269 and we'd love to help!
Cheers,
OtterBox Customer Service Team
Slightly disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the minimalism of the case however; a screen protector would have made it even better. Gripping isn't the best. It can be very slippery. Adding more rubber on the back might help to enhance gripping of your phone.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Sonye!
We appreciate your feedback about that Symmetry Series case. We'll be sure to get your feedback passed up the ladder to our design team. If you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Not as good as past otterbox symmetry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely not the same as the note 9 symmetry case, they are alot thinner. I dont feel like it would protect as well. I'm kinda disappointed with otterbox. A $50 case should be sturdy. Now they are just riding on the brand.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
We're so sorry you're not exactly loving this Symmetry Series case!
Our engineers are always working to improve our cases, which may lead to a more streamlined design. We assure you this doesn't mean we're on the path to reduced quality. This case still went through extensive testing to earn its Certified Drop + Protection rating and we trust it will prove itself time and time again. If you're still unsure, give us a call at 1-855-688-7269 and we'd be happy to boost your confidence!
Best,
OtterBox Customer Service Team
junk
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this was the commuter series it's not it is trash I'm not sure why they even make this thing even on sale it isn't worth it
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .What's going on with the Symmetry Series case you picked up for your Note10+ that has you feeling so down on it? Although the material build-out is different from the Commuter Series you mentioned, it's similar in its streamlined profile and is definitely an employee and fan favorite.
Looks like Best Buy doesn't carry it, but if the Commuter Series case is what you'll be most happy with, we do still have that available on the official OtterBox website. Feel free to pop over there for a look, and give us a call at 1-855-688-7269 with any questions and we'll always be happy to chat!
Best,
OtterBox Customer Service Team
So so
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not in love with this product. Scratches very easily! I'm looking to replace this already and is only a few months old. It does do a great job protecting my Note 10+.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there!
We're sorry to hear about your frustration with your Symmetry Series case! We appreciate your feedback about the scratches, and we'll be sure to get it passed up the ladder to our design team. The good news is, we have a pretty great warranty, so we're more than happy to look into your replacement case options. Give us a ring at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Get the Black one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case, I love the otterbox symmetry series, however this clear version is absolutely prone to scratching and takes away from the true beauty of the phone. Disappointed.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Logan!
We're sorry to hear about the scratches on your Symmetry Series case! We'll be sure to get your feedback passed up the ladder. In the meantime, give us a ring at 1-855-688-7269, and we can discuss your warranty options.
Best,
OtterBox Customer Service Team
Good case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good case, however, it is a good idea from time to time to remove the phone from the case to clean dust and particles that build up on the sides. There is no protection for the camera lenses.
I would recommend this to a friendDecent case scratched easily
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this case for a couple of days and was careful as to where I placed it. Just though general use the case would scratched really easily. I returned it for something better.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that your Symmetry Series case has gotten so scratched, and we're bummed to hear that it has caused you to go with another case. If you ever run into any issues with an OtterBox case in the future, please don't hesitate to reach out to our amazing CS team at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Too Bulky
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the scratch resistant case because it was all scratched up in a matter of a couple of days. It was not worth the price.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your frustration with that Symmetry Series case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. In the meantime, give us a ring at 1-855-688-7269, and we can look into your warranty options.
Best,
OtterBox Customer Service Team
Decent. Not amazing
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent case but the discoloring was a bit rediculous. Case turned yellow within a month of purchasing it.
No, I would not recommend this to a friendok case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was wanting a good otterbox case, purchased this one, but was disappointed that it really doesn't offer protection for the screen
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! None of our cases for that phone currently have a built-in screen protector, and the Symmetry Series case has historically left that screen open for direct access. We'll be sure to get your feedback passed up the ladder to our design team.
Best,
OtterBox Customer Service Team
Scratches easily
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was one of the better cases available and unfortunately it scratches really easily. Not a fan.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi BSchommer,
We're so sorry this Symmetry Series case is suffering from some battle scars even after light use. This case wasn't actually designed to be indestructible as much as it was intended to absorb the brunt of scratches, drops, and scuffs that would've compromised your phone otherwise. As long as your Samsung device survived unscathed, we'll call it a win and skip straight to the part where we help you get a brand-new case. Simply click on over to our online Support/Warranty page and we'll take it from there!
bit.ly/warrantyotter
Best,
OtterBox Customer Service Team
Great for displaying your phone.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't trust this case to protect my phone. Its great for displaying the phone but protection wise I think its mediocre.
No, I would not recommend this to a friend