Customer Ratings & Reviews
- Model:
- 77-62339
- |
- SKU:
- 6361033
Customer reviews
Rating 4.6 out of 5 stars with 850 reviews
(850 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the Symmetry Series Case for its excellent protection and snug fit, highlighting its clarity and ease of use. Many appreciate the sleek design and improved grip it provides. However, some customers note that the case is prone to scratches and that the price point may be considered high by some.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Says it protected
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought this would stop my phone but cracking but i dropped it and not from a far spot. And it still cracked the screen.
This review is from OtterBox - Symmetry Series Case for Samsung Galaxy Note10+ and Note10+ 5G - Clear
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there.
We're incredibly sorry to hear that your phone was damaged in a Symmetry Series case. While our cases are tough, there are still some variables that can't be predicted. Though we can't replace the phone, we'd be more than happy to get you a new OtterBox. Feel free to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/warranty-claim
Best,
OtterBox Customer Service Team
Rated 1 out of 5 stars
Disappointment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The proper case was not in the box. It was extremely disappointing!
This review is from OtterBox - Symmetry Series Case for Samsung Galaxy Note10+ and Note10+ 5G - Clear
No, I would not recommend this to a friendRated 1 out of 5 stars
scratches after a few days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.scratches after a few days. Quite disappointing!!!
This review is from OtterBox - Symmetry Series Case for Samsung Galaxy Note10+ and Note10+ 5G - Clear
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Rebecca,
We're so sorry this Symmetry Series case is suffering from such scratching after a mere few days.
Although protection is our priority, we understand how aesthetic attacks can be discouraging. The good news is we'd love to send you a brand-new warranty replacement along with some great maintenance tips that'll keep things looking fresh for a long time to come. Simply give us a call at 1-855-688-7269, and we'll get you back on track to stylish security!
Cheers,
OtterBox Customer Service Team
Rated 1 out of 5 stars
Awful, trying to return, no protection for front
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Miserable to return, only protection fo4 the back. Best buy is awful.
This review is from OtterBox - Symmetry Series Case for Samsung Galaxy Note10+ and Note10+ 5G - Sapphire Secret Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buttons fell off. Pieces falling off a brand new Otterbox? Sigh.
This review is from OtterBox - Symmetry Series Case for Samsung Galaxy Note10+ and Note10+ 5G - Sapphire Secret Blue
No, I would not recommend this to a friendRated 4 out of 5 stars
Good protection but with issues.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So overall I enjoy this case. It has a feel on the phone and it holds it snug. The grip on the case is good so it wont go sliding out of your hands so easily. The buttons are easily accessible and the sounds comes through perfectly. My only complaint would be that though the case suggests that it is scratch proof, my experience has been different. I have only been using the case under normal conditions for about 3 days and already the case has many scratches on it that distract from this phones true beauty. If your looking for nice clear protection but dont mind scratches on the case then I would highly recommend.
This review is from OtterBox - Symmetry Series Case for Samsung Galaxy Note10+ and Note10+ 5G - Clear
I would recommend this to a friendRated 4 out of 5 stars
Good phone protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slim cover. Very sturdy. Not a bulky fit. Easy to fit in pants pocket. Good phone protection.
I would recommend this to a friendRated 3 out of 5 stars
ok case but a flaw
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.case is slim and has nice lip on the front top/bottom for screen protection when put face down. buttons work well and cutouts are precise. compared to the samsung rugged case this one is bit taller and wider albeit slightly thinner. there is one flaw in the camera cutout. case does not sit flush with the body around the cutout. i can literally slide in at least 5 sheets of paper in this gap. it will likely allow dust and debris to enter through the gap and potentially cause scratches to the back of the phone if not cleaned out regularly. not sure if its just this one or general problem but will try another one at the store. Samsung case on the other hand is a perfect fit with no gaps whatsoever. with asking price that is higher than the original samsung case, its hard to recommend this case over the original case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about the gap on your Symmetry Series case. That's definitely odd! We'll be sure to get your feedback passed along. The good news is, we have a stellar warranty, so give us a ring at 1-855-688-7269, and we'll look into your replacement case options.
Best,
OtterBox Customer Service Team
Rated 1 out of 5 stars
ABSOLUT GARBAGE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total garbage. Had the case less than 1 week. small drop from about 2 feet onto wooden floor and back glass shattered in the crap symmetry case. My cheap no name case I had before protected against way worse drips. This case is absolte garbage.
This review is from OtterBox - Symmetry Series Case for Samsung Galaxy Note10+ and Note10+ 5G - Clear
No, I would not recommend this to a friendRated 1 out of 5 stars
Cheap, lazy design!! Shame on Otterbox!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Who designed this, Otterbox or K-Mart?? Look at the huge opening around the camera, and how much of the phone is left exposed. There's no reason for a case to be like this unless it was designed very early and the manufacturer hadn't received the exact dimensions yet. It looks like it was designed with an oversized camera cutout so it would fit even if the camera was a few mm different in any direction. I looked at some lower priced cases online, and most of them have better camera cutouts. In fact, many of them have 2 separate cutouts, 1 for the cameras and 1 for the flashes. If those manufacturers can do it while charging just 1/3 or 1/4 of the price, then it can't be too difficult! I eventually decided this would be my first phone in over 10 years that I wouldn't buy an Otterbox case for. After a few months of using my $10 case, it still looks new and so does my Note 10 Plus!! Avoid this case so Otterbox knows customers aren't going to accept this shoddy craftsmanship!!
This review is from OtterBox - Symmetry Series Case for Samsung Galaxy Note10+ and Note10+ 5G - Clear
No, I would not recommend this to a friend






