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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 850 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers praise the Symmetry Series Case for its excellent protection and snug fit, highlighting its clarity and ease of use. Many appreciate the sleek design and improved grip it provides. However, some customers note that the case is prone to scratches and that the price point may be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 850 reviews
  • Rated 4 out of 5 stars

    Can't go wrong with an Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not dropped my phone yet but am confident the case will do its job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking case. Allows the color of the phone to be seen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does it's job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and doing what I bought it for, protecting my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has been great. No complaints. Case fits tight on phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection for a price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these symmetry cases and buy them for all of my phones. I really appreciate how otter box makes the symmetry cases for lots of different types of phones and not just Samsung and Apple. Great protection slim profile value is relatively good better than super cheap cases on amazon. Lifetime warranty is solid. Overall great case at accessible price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used otter box for years. Never had a problem with the phone damage and have dropped a few times. This fits great on the new phone I just got 10+ note. A little tight for the stylus but no issues. Wish had more colors oe designs. Price is a bit avg/high but it is an Otter Box and great quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice strong case. Does scratch pretty easily though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its almost perfect, the only problem is that they scratch easily

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox symmetry note 10

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great works awesome will buy another for my other note

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It fit the phone great for beginners if I have to

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to fit the phone I purchased and it fits great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case for ew phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scratches easy but still good looking case ,I recommended .....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great and durable case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone fits in it very nice and easy to use the phone buttons

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Case!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of my favorite cases. It protects the screen when laying is down and slides in and out of my pockets cleanly. The ports match up exactly so all the vents are open and the USB-C connector fits great. Also, the rubberized buttons make them easy to use. The acrylic back does show fingerprints, but cleans up quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Note yet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, mostly. Price was a steal on sale. Stylus works wonderful as a remote after a few tweaks in 'settings'. The picture quality is a little improvement, although adjusting for larger or smaller file size doesn't seem possible. Samsung comes through yet again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Anti scratch is a joke and yellows

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent case protection wise but it yellows like all others before it right around the edges and it scratches easy. Only way to avoid it is to not set the phone down lol. All in all for the money there are cheaper cases that do the same thing spigen is one.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there,

      We're so sorry this Symmetry Series case is suffering from some cosmetic complications!

      Not to worry - we would love to send you a brand-new case along with some great maintenance tips that'll keep things looking fresh for a long time to come! Simply give us a call at 1-855-688-7269 and we'll get you back on track to stylish security!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is good, too bad that it scratches to easily.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not enough protection!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying this on my new phone, I decided that it did not give me enough protection from drops. I liked that it was clear so you could see my beautiful phone color, but it wasn't worth my screen cracking. I went with a LifeProof Next case instead.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Kimber,

      We're so sorry this Symmetry Series case was missing your vote of confidence, protection-wise. It may not look like much, but we put forth every effort - from design and materials to manufacturing and post-production testing - to ensure this case will offer some of the best protection available to safeguard your investment. We hope this experience doesn't turn you away for good. If you have any further questions or concerns, please feel free to give us a call at 1-855-688-7269 and we'd be happy to chat!

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    Good but not great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good case but I wish the edges were just a hair taller so if you drop your phone on the screen the screen doesn't touch the ground, even on a flat surface the screen touches. Also it gets dingy yellow after a while

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Product/FOREVER shipping

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my beautiful phone case. It's perfect even with a screen protector. I was looking forward to getting it forever. It was rediculous how long it took to get to me. That's why it got 4 stars instead of 5. It shouldn't take that long to receive an order. Even during covid-19.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent case. Nothing special.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't broken a screen in years so went with this case instead of the Otterbox that covers the whole phone. This just covers the back and sides which is fine. I gave it 3 stars because of the price. It's a little expensive for what it is.

    I would recommend this to a friend