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Customer Ratings & Reviews

Your price for this item is $24.99
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The comparable value price is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 167 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are positive about the Symmetry Series Case's protection, design, clarity, and fit, with many praising its slim profile and how well it showcases the phone. They also appreciate the ease of use and improved grip compared to other cases. However, some customers are negative about the case's price and its susceptibility to scratches, while others find it somewhat bulky. The overall feedback suggests a generally positive experience, though potential buyers should consider the cost and scratch resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-167 of 167 reviews
  • Rated 3 out of 5 stars

    Not the quality I'd expect for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For being as expensive as it was, I was expecting better quality. It's only 2 weeks old and very scratched up already from gentle wear and tear.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Brenda!

      We're sorry to hear that you're not loving your Symmetry Series case. We appreciate your feedback about the scratches on your case, and we'll be sure to get your thoughts passed up the ladder to our design team. If you run into other issues with your case, please reach out to us at 1-855-688-7269, and we'd be more than happy to get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. Screen just isn’t protected well in this case. And glass screen protectors don’t stay on well with this case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Symmetry Series case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. If you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turns yellow. Wish it could cover the screen as well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was disappointed with the case. You may be too, not sure. I don't know you.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Chris!

      We're sorry for any disappointment with your Symmetry Series Case. We'd like to learn more about your situation so we can figure out the best way to help. Simply give us a call at 1-855-688-7269 and we'd be happy to chat further about this!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    serves it's purpose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    serves it's purpose. serves it's purpose. serves

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're glad to hear that your Symmetry Series case is "serving its purpose"! If there's anything that's keeping this from being a 5-star experience, please don't hesitate to give us a ring at 1-855-688-7269 with your feedback. We'd love to get your thoughts passed along to our design team.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 1 out of 5 stars

    Cheaply made.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 time buying Otterbox. Won't do it again. The first one lasted years, last two have not held up at all. My second one didn't protect my iPhone from a very short drop. Screen was broken beyond repair. This one started wearing down after a few months and I'm going to get a different case to prevent my note from experiencing the same fate. Brand has gone downhill. Very overrated.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Delighted

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have drop my phone on hard concrete , 3 times while talking on the phone by mistake. I tell you each time I'll pick up my phone i was soo scared to see if my screen was cracked, but this lovely case has saved me a lot of cash. ( I remember when my S8+ cracked I had to pay $249) I'm pretty sure for the Note 10+ is much more expensive. I recommend it 100% & for all you little scummys of course the back case of the otterbox gets a lot of scratches it's transparent. What really matters is the protection of this beautiful phone. The drop was like a good 5'9 ft drop.

    I would recommend this to a friend