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Customer Ratings & Reviews

Your price for this item is $24.99
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The comparable value price is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 488 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the great protection and clarity offered by the Symmetry Series Case for Samsung Galaxy Note9. Many appreciate the case's snug fit and ease of installation, while also noting its good grip. Although some find the case slightly bulky, the positive feedback on protection and clarity outweighs this concern for most users. A few customers commented on the price point and minor scratches that can appear over time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 488 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Over all good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection for phone & great choices to pick from

    I would recommend this to a friend
  • Pros mentioned:
    Case transparency

    Rated 4 out of 5 stars

    Durable and sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to have a clear durable case so I can see the pretty color of my phone!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color. It keeps my phone protected when it falls.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snug fit. Looks like this is what I have been looking for.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects the phone well - not too bulky - doesn't hurt the button functionality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can see everything and everything is accessible with ease

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides great protection while still being minimalistic.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and protects the phone. Amazing phone case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Yessss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Otter box always come through and protects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this case and love it so far! First install is a bit tight. The other reviews had con Ernst about the stylus accessibility but I seem to not have that problem on this case. I'm a big guy and my hands are big sonic thought it would be a concern. Case is not slippery and feels good in hand. Quality is expected from Otterbox!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly and can see ny phones awesome color.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Nice look.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid protection but the buttons are too stuff, returned it for a Commuter.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Otterbox but not made like one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pricey clear otterbox case looks and feels right for the money, however first drop of my phone and the case cracked. While it did its job very well at 4 feet from the ground I feel like for the same price value as other like style otterbox covers I have had on previous phones this one should have held up structurally better than it did. I have never had an otterbox crack on impact.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Veng,

      We're sorry to see that your Symmetry series experienced some recent misfortune! Our cases are typically pretty tough, but they are not infallible, and are actually built with the main purpose of absorbing the brunt of any impacts that would otherwise compromise the device. Luckily, we have an awesome warranty in place for instances such as this, and our friendly Otters will be happy to process a claim for you. Please feel free to give them a call at 1-855-688-7269, and they'll send you a brand-new case in practically no time at all!

      Best,
      OtterBox Customer Service Team otterbox

  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great not to big and bulky great product

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Just ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just about right, nothing fancy and have everything you expect

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice item. Good for protecting the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Light and protective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like smaller cases but still need protection. This one covers both.

    I would recommend this to a friend
  • Pros mentioned:
    Clarity

    Rated 5 out of 5 stars

    Great product, would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it is clear and feels thin when holding.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great case to start with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has A nice tight fit, look good when you have A colored phone!

    I would recommend this to a friend
  • Pros mentioned:
    Clarity

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clear case Like you can see the phone color

    I would recommend this to a friend