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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 488 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the great protection and clarity offered by the Symmetry Series Case for Samsung Galaxy Note9. Many appreciate the case's snug fit and ease of installation, while also noting its good grip. Although some find the case slightly bulky, the positive feedback on protection and clarity outweighs this concern for most users. A few customers commented on the price point and minor scratches that can appear over time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 488 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, does its job. Nothing fancy, but it protects the phone well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clear OtterBox case I purchased for my phone works well enough. I have a hard time getting the pen out due to the thickness of the case. I do have arthritis so if I were younger it might not be such a problem. So far, I haven't used the pen because of it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I see Lavender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the lavender note 9 and there was no way I would cover up the color or any particular of the phine. I'm so glad that it's not too heavy or bulky as you would think. It's definitely premium and the sides are ever so slightly matte so the phone won't slip from you grip. It's a great quality case. Get It!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very good for the note9. The case is not slippery.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case but is very stiff to push the buttons. Holds up well

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough to get off of the phone sometimes, but very protective

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box finally came out with a slim fit secure case

    I would recommend this to a friend
  • Pros mentioned:
    Clarity

    Rated 4 out of 5 stars

    Seeing the color of the phone is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it being clear then you can see the color of the phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    GREAT COVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOOKS GOOD ON MY PHONE AND ALSO PROTECTS MY PHONE VERY WELL

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time trying the case out works great fits perfect

    I would recommend this to a friend
  • Pros mentioned:
    Clarity

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to install clear case shows color of phone

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    OtterBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulky but does it's job. A little difficult to take off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did I buy this?

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't even remember buying this and can't remember why as I have an iPhone. Most likely it was for a woman that I was dating at the time. I gave it four stars because obviously she was worth at least a phone case. Would have been five stars if I bought her a charger as well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Slim s9note case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Very slim yet provides great protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for the phone although looks cheap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very well built

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bearing the name otterbox i expect nothing less than a case that will take a beating and keep your device safe, this is no exception. only thing that was negative was it did start to yellow a little in the TPU rubber parts after about a year.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Great protection, poor design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection that otterbox makes, but because of that the pen was difficult to take out and the volume and power rockers were really hard to press.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Kisitos,

      We apologize that this Symmetry series is having trouble accommodating a few functions of your Galaxy Note 9! While a brand-new case can be a little stiff at first, after some time and use, both the side buttons and the S-Pen slot should relax and feel more comfortable. If the tenacity persists or becomes too frustrating, please feel welcome to call our playful Otters at 1-855-688-7269, and they'll dive into a solution!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Excellent phone, very user friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a fantastic experience working with Julio at Best Buy when my son and I upgraded our phones. Julio was friendly, helpful and thorough. Best Buy also provided nice incentives with an upgrade, unlike our carrier, which made upgrading with Best Buy an easy choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Protective Case, Could Use Some Grip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my clear otterbox slim case, the silver finish of the note 9 shines through nicely and has so far been resistant to scratches and everyday wear. The case is a little on the slick side for such a large phone so an added grip or pop socket type item is recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Otterbox for Note S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgraded to Samsung S9 Note at BB and decided to purchase the clear otterbox to protect my phone. I'm very pleased with the quality and BB did an Amazon price match which reduced price to almost half the cost at BB.

    I would recommend this to a friend