Customer Ratings & Reviews
- Model:
- 50965BBR
- SKU:
- 6267220
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the great protection and clarity offered by the Symmetry Series Case for Samsung Galaxy Note9. Many appreciate the case's snug fit and ease of installation, while also noting its good grip. Although some find the case slightly bulky, the positive feedback on protection and clarity outweighs this concern for most users. A few customers commented on the price point and minor scratches that can appear over time.
This summary was generated by AI based on customer reviews.
Good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the sturdiness of the case, but for me it was a little slick on the back of the case. It's an Otterbox so you know you are getting good phone protection.
I would recommend this to a friendNice protective cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought a Note 9 and wanted to protect my phone with out the case being to bulky. This case did the trick and I can show off the color of my phone too.
I would recommend this to a friend- Pros mentioned:Protection
Good phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job of protecting the phone but when I dropped my phone the S-pen came out and cracked in half. Difficult to get on and off.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Chicagooutlaw,
We're so sorry to hear that your S-pen retained fatal injuries while working together with this Symmetry series. While we test our products extensively to ensure premium protection, unfortunately, every drop is subject to a number of different dynamics and angles, some of which are beyond our control. In the end, we are unable to guarantee that absolutely all exposure to risk is eliminated through the use of our cases.
Although our warranty is not transferable to the S-pen itself, we would still like to set you up with a brand-new OtterBox in the event that your current one was also somehow jeopardized during the incident. Please feel welcome to give our friendly Otters a call at 1-855-688-7269, and they'll be glad to set up a claim for you right away!
Best,
OtterBox Customer Service Team
Great cover for the Samsung Note 9
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Otterbox case is a great product. We have used this brand for multiple phones that we have purchased. Very well made and durable for everyday use.
I would recommend this to a friendGood Case
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not case of my option as on samsung phones with the edge it does not protect well. Dropped my phone and it cracked
I would recommend this to a friend- Cons mentioned:Bulk
Otterbox Note 9
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case provides excellent drop security for my note 9. The only draw back is that it's a bit bulky. Other than that it's a great cases.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there Starman62,
We're sorry to see that you find the Symmetry series a bit too bulky! We do our absolutely best to streamline our case construction as much as protective barriers will allow, but at the end of the day, the security of your device is our number one priority. We're confident that this Symmetry should keep your Galaxy Note 9 stylishly safe for a long time to come! If you have any further inquiries, please feel welcome to call our helpful Otters at 1-855-688-7269, and they’ll be delighted to help!
Warmly,
OtterBox Customer Service Team
Excellent case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is very durable and had stood the test of time with dropping and accidents. I hope it lasts as well as the last one I bought.
I would recommend this to a friend- Pros mentioned:Clarity
NICE CASE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the clear coverage because it shows the beauty of my phone; but i also dropped and destroyed my phone with this case.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi City84,
We're sorry to hear that your experience with the Symmetry series has been such a toss-up! Although we test our cases extensively to ensure maximum device protection, unfortunately, some drops or falls are subject to different dynamics, some of which are simply beyond our control. We apologize that this happened, and our friendly representatives would love to remedy this situation with a warranty claim. Please feel welcome to give them a call at 1-855-688-7269, and they'll be more than happy to send over a tough new replacement!
Best,
OtterBox Customer Service Team
Sweet case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wife got this for her galaxy note 9 and its functional and cool. She loves that its clear b/c you can still see the slick design of the phone
I would recommend this to a friendNice case for gentle applications
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not a Defender, but it doesn't cost quite as much and now all the screen protectors are extra, anyway, so save where you can unless you need something more rugged.
I would recommend this to a friendStrong
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love to see the color of my phone show threw!! Very strong amd love the feeling i get knowing my phone wont brake in this case
I would recommend this to a friendGreat affordable case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using Otterbox products since my first Samsung Note 2. I've dropped my phones so many times and yet there were no visible damage. Great durable material.
I would recommend this to a friendAwesome
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Case and get Geek Squad is the best service and warranties you can get.... Its always worth the money
I would recommend this to a friendGreat item
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this phone as a gift I love it. Samsung products is one of favorite.
I would recommend this to a friendGreat protection in the business
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product because of durability. I once dropped my phone from a car it survived the impact while the car was moving
I would recommend this to a friendStill Holding it All together
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this case and the color. Appreciate the fact that it's open faced and doesn't hold my phone hostage.
I would recommend this to a friendVery good case.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I been having this case for over a year and it’s still in great condition. It has fallen and hasn’t broken.
I would recommend this to a friend- Cons mentioned:Bulk
Makes access to stylus difficult
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case is light, doesn’t add to much bulk to the phone but it does make it a little difficult to get to the stylus
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there ARaul,
Although it's great to hear that this Symmetry series is protecting your Galaxy Note 9 in a sleek fashion, we apologize that utilizing the stylus feels a little tougher than expected! The case is intentionally designed to tightly hold the stylus in place so that it doesn't come popping out. That being said, the sides of a brand-new case can occasionally be a little stiff at first, but after some time, they should start to relax into their natural state. After some time, taking the stylus out will feel like second nature! If you have any future questions, feel free to call our playful Otters at 1-855-688-7269, and they'll be happy to help!
Best,
OtterBox Customer Service Team
Great durability!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say, Otterbox lives up to it’s reputation of durability. You really do get what you pay for!!
I would recommend this to a friend- Pros mentioned:Protection
Protects very well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protects very well it does show long to fall between case and phone which is annoying since it's clear
I would recommend this to a friend