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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 488 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers frequently mention the great protection and clarity offered by the Symmetry Series Case for Samsung Galaxy Note9. Many appreciate the case's snug fit and ease of installation, while also noting its good grip. Although some find the case slightly bulky, the positive feedback on protection and clarity outweighs this concern for most users. A few customers commented on the price point and minor scratches that can appear over time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 488 reviews
  • Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to change to a clear case this time, and it was a good choice. Feels great, Looks good on phone... I'd recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Case transparency

    Rated 3 out of 5 stars

    Good Case!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case turns yellowish after a while!! Case is of good material keeps the phone from not braking.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the discoloration on your Symmetry Series case! We appreciate your feedback, and we'll be sure to let our Otters in the lab know what's going on. In the meantime, give us a ring at 1-855-688-7269, and we can look into your replacement case options.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this otterbox case is so tough that its even tough to take it off thats how good the otterbox is in protecting my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking case.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the case. The case feel great on your hand. If anyone is looking for a case this is the one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and sturdy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to find quality cases for this particular phone but this one is functional and relatively unobtrusive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome phone with an awesome camera..as I have never had a smart phoe before and would recommend this to every one!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Otterbox!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case, it's simple yet protects very well and I can still see the color of my phone which for me is a bonus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cover works extremely well for the price!! I have dropped my phone numerous times and it protects great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still works

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still works after a year. Still looks brand new love it

    I would recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 3 out of 5 stars

    Good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case does get minimum scratches and It also makes the purple look nice through the back

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Angie!

      We're glad to hear that you're liking the way your phone is looking with your Symmetry Series case! We're bummed to hear about the scratches, and we'll be sure to get this passed up the ladder to our Otters in the design lab. In the meantime, give us a ring at 1-855-688-7269 if there was anything else keeping this from being a 5-star experience.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    The best your money can get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case ; This is my favorite,it is well designed and fits perfectly on my phone ,money well spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what its supposed to do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop my phone a lot and its still working. Not a scratch or crack to be found. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone fits tight. I like that I found a durable case that allows me to see my purple phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plain case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case if you are looking for a plain case. It is durable and functional and unisex.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case . Dropped a few times and no issues . I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has the raised lip so phone glass does not make contact with the floor if dropped

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Functions as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Taken a few drops with no issues. Buttons are little stiff, but I don't accidentally bump them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd time with this case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a bit larger than others but who cares when it's been dropped and doesn't crack?! Nuff said!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a good glass cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a glass curve cover for my note 9 to protect it from scratches and any damage when I drop it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the protection I get having something on my phone and this dose not let me down.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey kingminnio,

      We're so happy to see that this Symmetry series is exceeding all expectations so far! Should you run into any future questions, don't hesitate to give us a ring at 1-855-688-7269. Our reliable representatives always love to help out!

      Cheers,
      OtterBox Customer Service Team OtterBox