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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 488 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers frequently mention the great protection and clarity offered by the Symmetry Series Case for Samsung Galaxy Note9. Many appreciate the case's snug fit and ease of installation, while also noting its good grip. Although some find the case slightly bulky, the positive feedback on protection and clarity outweighs this concern for most users. A few customers commented on the price point and minor scratches that can appear over time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 488 reviews
  • Rated 5 out of 5 stars

    Best case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case for my note 9 would recommend no problems here

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i typically get Black so I though I would try this . It looks better I think

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone casr. I like it. You should buy it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new otterbox phone case but I wish it offered a little more grip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Not too bulky like many Otter Boxes can be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good still learning hoping all goes well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear View

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit, a little tight on side buttons but do-able.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product. Buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That is stable and hard cover case. Advise to everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The case is well thought out .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is well thought out with respect to Note 9 functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and lets the phone color show through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love otter box cases I always buy them for my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This puppy bundles my little pride of joy all snug

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ok kids like the look of it on there phones..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it due to being able to see color of my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not hinder access to the phone and button.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You have to buy a different screen saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't have a screen cover, And its extremely hard to get in & out of. It feel like you gonna break the phone when you're get it in-and out of the salesman at Best Buy didn't even wanna put it in, he felt like it was going to brake the phone!!! if I break the phone I'll be calling this company

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Jack,

      Sorry to hear that the installation process for this Symmetry series proved to be a little trickier than expected! Not to worry - our Otter experts are here to help. To start, we would recommend following the link below to check out our installation video for this particular case, which should offer some helpful tips and tricks. If you continue to experience trouble, please feel welcome to reach out to us at 1-855-688-7269, and we'll be glad to further assist you with this!

      https://www.youtube.com/watch?v=aCf0nx42OFk

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Case is the perfect addition for the S9 Note..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent fit and coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it can be use with a tempered glass.....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok but not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product but didnt meet my needs. wanted a more decorative case

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can see color of phone through case, and it's sturdy.

    I would recommend this to a friend